Great service
The whole process from start to finish was managed flawlessly. Always on hand for any questions as well and a pleasure to deal with.
Jasmine, Carparison
1st April 2025
Thank you so much for the 5* review, Kevin! We're so pleased that you're happy with our service and we hope that you're enjoying your new vehicle so far. Best wishes, Jasmine
New VW EV Business Lease
The overall service provided by Carparison was excellent.
Just a few small areas in their process could do with a polish. Having ordered two vehicles from them the second required a personal guarantee from one of the directors. This in itself wasn't a problem, but the two cars then went down individual order routes and it wasn't possible to identify which was which when we got the paperwork through the online portal(s). When asked for driving licenses and delivery addresses, these had to be provided more than once because, unable to accurately identify each car by colour or registration, the incorrect details were given first time round.
Other than this, the staff are friendly, extremely helpful, and the delivery of the vehicles was straight forward. They were able to offer us the best overall price at the time, for both the business lease and the maintenance package.
Steve Bridges, Carparison
1st April 2025
Thank you for your review, we always appreciate time taken to provide feedback. We constantly strive to make our processes smooth. With multiple business car deals something we are used to here at Caparison, I'm sorry to hear your journey had some hiccups, we will work to look at our processes to make it even slicker when you return to get your next cars. :-)
Smooth processing
Administration was smooth and error free. E-mail enquiries were answered promptly and appropriately
Jasmine, Carparison
1st April 2025
Thank you very much for the kind review, we're so pleased that you're happy with our service and we wish you all the best in your new vehicle! Best wishes, Jasmine
Great Service
Kept updated all along the process and digitally signed forms makes even easier.
Would definately recommend and use again
Courtney, Carparison
2nd April 2025
Hi Ryszard, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Very good
Very pleased with the lease deal and customer service from Carparison.
Jasmine, Carparison
1st April 2025
Thank you so much for your 5* review, Matthew! We are delighted that you're happy with our service and we're always on hand to help if you need us. Best wishes, Jasmine
Polestar 3 lease
Efficient and really pleased with the overall experience
Jasmine, Carparison
1st April 2025
Hi Andrew, thank you so much for your 5* review! We are so pleased that you're happy with our service, and we wish you many happy miles in your new vehicle. Best wishes, Jasmine
Fantastic
Fantastic service from start to finish
Jasmine, Carparison
1st April 2025
Thank you so much for awarding us 5*, we are delighted that we could assist you with finding your new lease vehicle and we wish you many happy miles in your new Ford Capri! Best wishes, Jasmine
Easily the least expensive way of buying a new car.
Couldn't have been easier. At every stage there was clear guidance and information.
All the staff I had contact with were pleasant and helpful.
Lauren, Carparison
31st March 2025
What a lovely review to come into on a Monday morning - we really appreciate you leaving this feedback, thank you so much! I hope the car is treating you well. Best wishes, Lauren.
Efficient, friendly and problem free.
Efficient, friendly and problem free.
Lauren, Carparison
31st March 2025
Thank you for leaving this great feedback, we're thrilled you had a smooth experience and I hope you've spent the weekend enjoying your new car! If you need anything from us in the future, please let us know. All the best, Lauren.
Excellent Leasing Broker
Excellent service and responsiveness despite multiple issues caused by original finance company. Ben and Lauren were exemplary
Lauren, Carparison
31st March 2025
Thank you for this lovely review, especially in spite of the obstacles we faced with the funder! I'm so glad your car is now with you, and I hope it is treating you well. Best wishes, Lauren.
Excellent quality and service
I was surprised and delighted by my experience with the service I received, as well as the price of the car, and the speed of the process and delivery.
Jasmine, Carparison
1st April 2025
Thank you so much for your 5* review, Amy! We are delighted that we could find you a great deal on your new vehicle and we wish you many happy miles of driving your new MG4! Best Wishes, Jasmine
I would order again
Excellent though out my order
Kept informed of the progress
From start to receiving my new vehicle
Lauren, Carparison
31st March 2025
Thank you so much for leaving this great 5* review, I'm so pleased you had a good experience with us. If you need anything in the future, please let us know. Best wishes, Lauren.
Communication was very clear and regular.
Steve Bridges, Carparison
28th March 2025
Thank you for the 4* review you have awarded us, We are always looking to improve our service and welcome any feedback that helps grow even more positively.
We wish you many happy miles in your MG4
Easy process, team available on email and phone to discuss progress and answer questions as they came up.
Jasmine, Carparison
28th March 2025
Thank you so much for your 5* review, we are delighted that you were happy with our service and wish you many happy miles in your new ID.7! Best wishes, Jasmine
Fantastic company
Service was brilliant from start to finish. Special thanks to Courtney for answering all of my questions and keeping me updated through the process.
Courtney, Carparison
25th March 2025
Hi Michael, thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Great Service
Very friendly and efficient. Returned calls when promised and were able to answer any queries.
Lauren, Carparison
1st April 2025
Thank you so much for leaving this great review Allan, I'm so pleased you had a good experience with. If you need us for anything in the future, please do get in touch. All the best, Lauren.
Exactly what was needed!
Great support throughout the process. Good pricing and a friendly team to help a novice at leasing through his first agreement. Thank you!
Lauren, Carparison
25th March 2025
Thank you for taking the time to leave this feedback Neil, we really appreciate it and are glad you had a good experience with us. If you need anything from us in the future, please do let us know. Best wishes, Lauren.
Duplication
The people at Carparison were very helpful and friendly.
However there did seem to be a lot of duplication when it came to the process of signing documents and proof of identity. Appreciate that part of this was the finance aspect of the process but it was very frustrating.
We are pretty familiar with technology but would have proved very difficult for people who are not.
Steve Bridges, Carparison
24th March 2025
HI, Thank you for your honest review and 4*, we welcome all feedback.
We can appreciate sometimes it may feel like lots of duplication, we have looked through your order and can see that on this occasion the lender requested "wet" sign documents. All our lenders & partners have our customers data and fraud protection at the very forefront of all they do, this can mean sometimes re-sending some documents for clearer pictures or slightly different detail than that sent originally. With ever advancing technology it isn't easy for all and we would be sure one of friendly and professional Customer Experience team should be able to guide you through your journey and get you in to your new car with ease should it be necessary.
A great price
The price was really good and the people were very engaging and friendly. There was a bewildering amount of paperwork to e-sign, most of which arrived in close succession making it difficult to track what had been signed... seemingly far more than with previous vehicles we've leased, but I appreciate that legislative requirements have changed and it was very comprehensive and thorough. Unfortunately, the vehicle arrived dirty, not just from the delivery journey but from storage at the dealership...the lovely delivery driver was apologetic, it wasn't a big issue and not the leasing company's fault - and it's certainly a lot more grubby now - but it would have been nice if the shiny new thing arrived shiny.
Jasmine, Carparison
1st April 2025
Thank you so much for your 5* review, Nicola! We aim to make the process as easy as possible, so thank you for providing your feedback. We will review this to aim to make our process easier in the future. We hope that you're enjoying your new Volkswagen Id.7! Best wishes, Jasmine
Slightly Disappointed
Very good on the whole except for the fact that the car I originally ordered was not the one I received. Obviously not Carparison's fault but disappointing all the same. GTX ordered for delivery in early March then told not available until late April or May then told there would be a price rise? I had signed a contract and agreed a price, I thought? Anyway the car I have is fantastic and it is less per month than the GTX.
Steve Bridges, Carparison
24th March 2025
Hi Liam, Thank you for leaving your review and awarding us 4 *, We are sorry that you had to change your order from your original wishlist Volkswagen ID7 GTX but are delighted to see that you are happy with your Volkswagen ID7 Match Pro, We will always strive to secure your chosen vehicle first time, unfortunately lead times do change on factory order vehicles and this is out of our control but can see from your review that you appreciate that :-)
We wish you many happy miles of memories
