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Reviews

4.8/5

Independent Feedback based on 1685 verified reviews.

Feefo Platinum Service
Trusted Customer - 13th March 2025 - Order for HYUNDAI TUCSON ESTATE 1.6T 48V MHD N Line S 5dr DCT

Excellent service from start to finish. Very good updates on the process

Lauren, Carparison 14th March 2025

Thank you for this great review Darren, I'm glad you had a good experience with us and I hope the car is treating you well. If you need anything in the future, please do let me know. Best wishes, Lauren.


Trusted Customer - 13th March 2025 - Order for HYUNDAI TUCSON ESTATE 1.6T 48V MHD N Line S 5dr DCT

Great courtess and knowledgeable staff. First class company to deal with.

From first contact to receiving my new car, service and all the staff were brilliant. Really professional and courteous staff, all made the process straight forward and easy. Will definitely use them again. Many thanks to them.

Lauren, Carparison 14th March 2025

Good Morning Martin, thank you so much for this review - what a lovely start to a Friday! I'm thrilled you had a good experience with us. I hope you have a great weekend with your new car! All the best, Lauren.


Trusted Customer - 10th March 2025 - Order for AUDI Q4 E-TRON ESTATE 210kW 45 82kWh S Line 5dr Auto [Leather]

AUDI Q4 Etron 45 Lease Car

The service throughout was seamless, with the staff being both polite and informative. The car was delivered to the door presented as a new car should be.

Courtney, Carparison 11th March 2025

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 10th March 2025 - Order for KIA EV3 ELECTRIC ESTATE 148kW GT-Line 81.4kWh 5dr Auto

100% recommend them.

We had never purchased a car through an online company before, but the process was so straightforward and efficient I would wholeheartedly recommend Carparison. They were brilliant at keeping me informed at every stage of the process, both the delivery and finance sides, and were always quick to respond to my queries. The new vehicle was delivered on time and in mint condition. Overall, an easy and very good experience.

Courtney, Carparison 11th March 2025

Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. . It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney


Trusted Customer - 8th March 2025 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Plus 5dr Auto

Take the time to help

Staff very helpful and went the extra mile when I wanted to change from 2yr contract to a 3yr. They offered and supported me through all stages . Excellent service

Jasmine, Carparison 10th March 2025

Thank you so much taking the time to leave us such a great review, we're so pleased that everything went smoothly for you and we wish you the very best with your new car! Best wishes, Jasmine


Trusted Customer - 8th March 2025 - Order for HYUNDAI TUCSON ESTATE 1.6T Hybrid N Line 5dr Auto

Great service

Great service and helpful staff. Great communication throughout process. Many thanks

Jasmine, Carparison 10th March 2025

Thank you so much for your kind review , we really do appreciate it. Enjoy your new car! Best wishes, Jasmine


Trusted Customer - 7th March 2025 - Order for VOLVO EX30 ESTATE 200kW SM Extended Range Plus 69kWh 5dr Auto

Safe delivery

Arrived promptly and was easy to deal with. Patient and understanding.

Jasmine, Carparison 10th March 2025

Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine


Trusted Customer - 6th March 2025 - Order for NISSAN QASHQAI HATCHBACK 1.5 E-Power N-Connecta [Glass Roof] 5dr Auto

Everybody loves a new car

The car did eventually arrive after being a few months late. But as we could extend our existing lease we were happy to wait. Also slightly disappointed that the new car didn’t arrive with any floor mats. Had we known this we would have asked for a set of mats to be added to our hire agreement.

Kirsty Fallon, Carparison 21st March 2025

Good morning Wayne, thank you for taking the time to leave feedback. Looking back through your order history, I can see that your Qashqai was initially on back order with Nissan. When we did get an ETA update, unfortunately this slipped back further, which is not something that we are able to influence. I’m confident that our team kept you fully informed with all the updates as we received them, and hope you found this useful in extending your existing lease. With regards to the floor mats, I'm sorry that this caused you disappointment. We deal with hundreds of vehicles with varying specifications, and do encourage all our customers to check with us if there is a particular option that you would like confirmed. I hope you’ve managed to source some mats and are enjoying your new Qashqai!


Trusted Customer - 5th March 2025 - Order for VOLKSWAGEN ID.7 TOURER 250kW 4MOTION GTX 86kWh 5dr Auto

Fab Service 🤩

Had a great service from the CarParison team 🤩

Courtney, Carparison 7th March 2025

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 5th March 2025 - Order for HYUNDAI TUCSON ESTATE 1.6T 48V MHD N Line S 5dr DCT

My first leased vehicle

A painless and smooth process.

Courtney, Carparison 5th March 2025

Hi Neil, thank you for providing your feedback. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! Best wishes, Courtney


Trusted Customer - 4th March 2025 - Order for VOLVO EX30 ESTATE 200kW SM Extended Range Plus 69kWh 5dr Auto

Great service, all went to plan and vehicle is spot in

Excellent, can’t fault it

Courtney, Carparison 5th March 2025

Hi Richard, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney


Trusted Customer - 4th March 2025 - Order for VOLKSWAGEN ID.4 ESTATE 210kW Life Pro 77kWh 5dr Auto

Fast efficient and very helpful in choosing my next lease car

Jasmine, Carparison 4th March 2025

Hi Colin, thank you so much for taking the time to leave us a review. We really appreciate your feedback and we're so pleased that you're happy with our service! Take care and best wishes, Jasmine


Trusted Customer - 3rd March 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Highly recommended

Excellent service and communications, went the extra mile to get the lease deal.

Jasmine, Carparison 4th March 2025

Good morning Geoff, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine


Trusted Customer - 2nd March 2025 - Order for AUDI A3 SPORTBACK 35 TFSI Black Edition 5dr S Tronic

Great experience

Great service, accurate information and quick responses to any questions.

Jasmine, Carparison 4th March 2025

Good morning Martin, thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best in your new vehicle! Kind regards, Jasmine


Trusted Customer - 1st March 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great Service

Kept well informed at all stages.

Courtney, Carparison 4th March 2025

Thank you for your lovely review. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney


Trusted Customer - 28th February 2025 - Order for VOLVO EX30 ESTATE 200kW SM Extended Range Plus 69kWh 5dr Auto

Happy Customer - Great customer service and very competitive lease prices

Process has been straight forward from the start with good communication and information supplied. Highly professional service.

Courtney, Carparison 4th March 2025

Thank you so much for leaving us this review, your kind words are much appreciated. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. We hope that the car is treating you well! All the best, Courtney


Trusted Customer - 27th February 2025 - Order for TESLA MODEL Y HATCHBACK Long Range AWD 5dr Auto

Excellent

Excellent

Jasmine, Carparison 4th March 2025

Good morning, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. If we can help with anything in the future, please do get in touch and we'll be happy to help. Kind regards, Jasmine


Trusted Customer - 26th February 2025 - Order for MG MOTOR UK MG4 HATCHBACK 125kW SE EV 51kWh 5dr Auto

great company

first class, whole process was painless, great communications

Lauren, Carparison 26th February 2025

Hi Paul, thank you so much for leaving this lovely review! I'm so pleased that you had a good experience with us, myself and Cian are thrilled with your kind words. If you need anything from us in the future, please let us know. All the best, Lauren.


Trusted Customer - 24th February 2025 - Order for HYUNDAI TUCSON ESTATE 1.6T Hybrid N Line S 5dr Auto

Great car, not sure about their call centre

Fast response to email, salesman Cian was great. The customer service team on the surface seemed fine except, every time I called them, they were giggling and laughing with colleagues, trying to mask their giggling. It was so unprofessional. It got to the point where I nearly said, 'what is so funny?!'. 3 different occasions this happened.

Sarah, Carparison 25th February 2025

Thank you for leaving your feedback and I am sorry your experience over the phone was less than perfect. We have reviewed all your calls as a matter of urgency this morning. While we can't determine any giggling/laughing, we do feel your agent sounded distracted and agree that we should have done better for you. This has already been briefed to the team and improved call quality procedures are in place as a result. Thank you for bringing it to our attention and we hope you continue to love your new Hyundai Tucson. Best wishes, Sarah


Trusted Customer - 24th February 2025 - Order for PEUGEOT 2008 ESTATE 1.2 PureTech 130 GT 5dr EAT8

Efficient friendly service

Really good easy to follow instructions. Lots of good information along the way.

Jasmine, Carparison 25th February 2025

Thank you very much for taking the time to leave us a review, we really appreciate your feedback and we're so pleased that you were happy with our service! Best wishes, Jasmine