Great reaction by the team always giving accurate and clear information
Lauren, Carparison
28th November 2024
Good Morning - thank you for taking the time to leave this review! It's great to hear you had a good experience with us. If you need anything further from us, please do let me know. Best wishes, Lauren.
Excellent. Tom & Jasmine - Thanks.
Excellent company, we have a few cars with them. Sourced latest the price and car I wanted. Tom and Jasmine were very helpful and informative.
They even helped me get the car early when I needed it a few days earlier than anticipated. Thank you.
Jasmine, Carparison
29th November 2024
Hi David, thank you very much for your kind review! It was a pleasure to assist you and we are very happy that you're happy, and hope to work with you again in the future. Best wishes, Jasmine
Great initial service but dipped off after completion of lease
initially great service and quick response times to enquiries regarding a lease car. Once the in ital paperwork was signed there seemed to be a lot of repetition of application forms, comms around delivery were confusing as the car was coming from a dealer ? no hand over of the vehicle or how to use it , which for a first time EV user was a little dissapointing
Charlotte, Carparison
27th November 2024
Thank you for sending through your feedback. We’re glad we were able to look after you, but we apologise that the delivery let us down. As you note, delivery for this batch of cars is slightly different to usual and they are both arranged and completed by the dealership themselves, where we usually book a date in with you on their behalf. We’re sorry this was problematic and to hear that there wasn’t a suitable handover. We will raise this with them as it’s not what we expect, and it is very important that you are comfortable with your new car. If you need any further support here, please get in touch at [email protected] and we’ll request that the dealership get in touch to provide guidance. I’m sorry again that your experience wasn’t perfect, and we wish you many happy miles in your new MG4. Best wishes, Charlotte
Great price and service
They were helpful, easy to contact and offered the best price. They always responded to emails and calls in good time and called back when they said they would.
Courtney, Carparison
26th November 2024
Hi Jonathan, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! Best wishes, Courtney
great service many thanks
Lauren, Carparison
26th November 2024
Hi Adam, thank you for leaving this great review. I hope the car is treating you well! Best wishes, Lauren.
From order to delivery with no problems
A smooth journey from order to delivery. Very efficient
Courtney, Carparison
26th November 2024
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Courtney
Service was good had lots of communication from you keeping me updated,defo recommend and will use again in the future
Jasmine, Carparison
29th November 2024
HI Gary, thank you for your recommendation. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Best wishes, Jasmine
Very helpful, good communication.
Very helpful. Good communication
Lauren, Carparison
25th November 2024
Good Morning, thank you for leaving this review - we're glad you had a good experience with us. Happy driving! Best wishes, Lauren.
Very good to deal with
Very good service, they lead through all the procedures and keep you informed throughout
Jasmine, Carparison
29th November 2024
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine
Very impressed
Very good communication and understanding of what I required. No pressure selling and a very smooth trouble free deal
Lauren, Carparison
25th November 2024
Hi Billy, thank you for taking the time to leave this great review! We're so glad you have had a good experience with us and hope the car is treating you well! If you need anything further, please do let us know. Best wishes, Lauren.
Great Service
Personal and genuine service. Work hard to meet your needs where others would have given up. Great communication.
Lauren, Carparison
25th November 2024
Good Morning - thank you for leaving this great review, what a lovely thing to come into on a Monday morning! We're so glad you enjoyed the service and we're thrilled that we were able to get your car to you. If you need anything further in the future, please do let me know. All the best, Lauren.
Excellent service and communication.
Communication was spot-on from start to finish. Any potential questions we might have had were all addressed in the regular email updates.
Jasmine, Carparison
29th November 2024
Hi Andrew, thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine
great service
this is my second car from carparison,great service so far.
Courtney, Carparison
25th November 2024
Hi William, thank you for leaving your feedback, it means a lot to us. We are so happy that you are happy, and we hope to work with you again in future. Many thanks, Courtney
A very friendly service - there were a view hiccups along the way due to events in the wider car financing industry but the team resolved them with impacting the delivery time. Was kept informed at every stage of the process
Jasmine, Carparison
22nd November 2024
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
Great service
Great experience. Responsive staff.
Courtney, Carparison
21st November 2024
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch.
Great service all the way though, the car was delivered within a couple of weeks and I was kept updated all the way through. Would definitely use again.
Courtney, Carparison
20th November 2024
Hi Louis, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Excellent Service friendly staff.
Charlotte, Carparison
12th December 2024
Thank you for sharing your feedback and for your four stars. We’re wishing you many happy miles in your new Lotus. Best wishes, Charlotte
Easy leasing process
This was the first car lease my business had undertaken and carcomparison made it easy
Lauren, Carparison
16th November 2024
Good Morning - thank you so much for your kind review, we really do appreciate it. I hope the car is treating you well! Best wishes, Lauren.
Good value lease
Good price and initial interaction. Document history that I signed off didn’t match the order received. Documents appeared to be bench sent near delivery to cover legal and regulatory conformance rater than when they should have been sent earlier in the process to help me understand the contract and risks.
The second time using Carparison and another great experience. The team are very helpful and kept me informed every step of the way.
Thanks particularly to Tom and Lauren for your help!
Lauren, Carparison
13th November 2024
Hi Mark - thank you for leaving this lovely review, we're so glad we were able to help you a second time round to source a vehicle. I hope the car is treating you well, however if you need anything from us in the future, please do get in touch and myself or Tom will be happy to help. Best wishes, Lauren.
