Efficient service
Very efficient service and helpful staff
Jasmine, Carparison
4th November 2024
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine
Smooth Leasing Experience
Decent communication although would be nice to receive a follow-up call post delivery. People I dealt with were friendly and helpful.
Process was easy and my in-stock vehicle was delivered in about a month, which was plenty time to arrange collection of my old car.
The car arrived in good condition and delivery was on the back of a car transporter so the car arrived with surprisingly low miles on it (I had expected driven delivery).
Lauren, Carparison
1st November 2024
Hi David - thank you so much for taking the time to leave this excellent review, I'm so glad you had a good experience with us. We appreciate the feedback regarding the follow-up call post delivery, and I will pass this on. It's also good to hear the dealer were able to assist with a free of charge transported delivery, which assisted with what sounds like a great handover experience! Thank you, again, for your kind words; they're very much appreciated. If you need anything in the future, please do let us know. Best wishes, Lauren.
Easy to do business with.
The whole process was very easy. The correspondence was timely and clear.
Jasmine, Carparison
30th October 2024
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Kind Regards, Jasmine
Lowest price, professional service, quick delivery.
Best price on the internet by far. Smooth slick process from start to delivery. I will use them again.
Lauren, Carparison
30th October 2024
Hi Martin - what a lovely review! We really do appreciate you taking the time to leave this feedback, it's great to hear that we've delivered in all these aspects. I hope the car is treating you well, however if you do need anything throughout your lease, please do check in and we'll be happy to help. Happy driving! Best wishes, Lauren.
VW ID7
EXCELLENT staff i leased the VWID7 completing the entire transaction remotely whilst out of UK with Ben as my agent.
Guided through the transaction very professionally by Ben and every other member of staff I dealt with.
Contact very quick a company that actually picks up the phone.
Will certainly recommend to anyone.
This was my first contact with Carparison and will be using them again
Mike
Courtney, Carparison
30th October 2024
Hi Michael, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. If we can help with anything in the future, please do get in touch. Wishing you many happy miles in your new car! All the best, Courtney
All very smooth
Lauren, Carparison
28th October 2024
Thank you for taking the time to leave this 5* review - we really appreciate it! If you need anything in the future, please let us know. Best wishes, Lauren.
Friendly and personal service was not compromised even when busy.
Carparison managed the process with efficiency and in a personal and friendly manner. I would recommend them highly.
Lauren, Carparison
28th October 2024
Hi Graham, thank you for leaving this excellent review! It's great to hear that our customer service shone through and we really appreciate you taking the time to leave this feedback. I hope you had a lovely weekend with your new car and got some nice drives in with the sunny weather! All the best, Lauren.
Professional painless & friendly
Very friendly efficient and professional service. Recommended
Courtney, Carparison
28th October 2024
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best Wishes, Courtney
Great overall experience
The service I have received throughout has been great, no question was unanswered, it has been without any complication just an overall fab experience.
Courtney, Carparison
28th October 2024
Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
first class efficient service at an amazing price
From the start of the inquiry process to the delivery of the vehicle has been outstanding. Great communication, clear and concise explanations, with guides on what to do. highly recommend this company for car leasing.
Lauren, Carparison
25th October 2024
Hi Brett, thank you for taking the time to leave this excellent review, I'm so glad you're pleased with our service as it's something we work really hard to deliver on. I hope the car is treating you well - if you need anything in the future, please do let us know. Best wishes, Lauren.
A very professional team
Very supportive quickly answered all my queries .
Jasmine, Carparison
29th October 2024
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
Communication poor at times
Yes. Would use again
Charlotte, Carparison
6th November 2024
Thank you for taking the time to leave your feedback, and for a lovely four stars. We are, however, sorry that you felt communication was lacking. If you are willing to provide any further detail, we will review this with interest so we can improve for next time around. Please send your thoughts through to us at [email protected]. Our whole team wish you many happy miles in your new ID.5 and thanks again for sharing your experience. Best wishes, Charlotte
5* Service
Awesome Service not much else I can say just AWESOME
Jasmine, Carparison
29th October 2024
Hi Robert, we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best regards, Jasmine
Fabulous communication, speed and overall tone of comms was great. Listened to my needs and delivered a great quote and ultimately vehicle.
Courtney, Carparison
28th October 2024
Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
Good customer service and great deals
Quick email replies
Jasmine, Carparison
29th October 2024
Thank you for taking the time to share your feedback, we really do appreciate it. Enjoy your new car! Best wishes, Jasmine
Easy and rewarding.
Very Simple, with friendly team members who helped at every stage.
Jasmine, Carparison
29th October 2024
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Kind Regards, Jasmine
Swift follow up, accurate information with no hidden surprises. Would have liked a little earlier final confirmation of delivery and what to expect. This came through early evening on the night before delivery and I could easily have not read it in time.
Charlotte, Carparison
6th November 2024
Thank you for sharing your feedback and your kind comments. We’re sorry that delivery confirmation and guidance wasn’t convenient for you. We do note all feedback of this sort and act when this is sufficient in number. For your reassurance, we have trialled different send times and have optimised accordingly. We do appreciate the current format may not suit everyone and are sorry this has caused problems in your case – you have my assurance that we will continue to review this as we do all aspects of our customer journey to ensure it is as effective as possible for as many as possible. We hope you continue to love your new ID.7 and we hope to welcome you again in the future. Best wishes, Charlotte
Best experience
Every form of contact was friendly and experienced. Every question or query answered promptly
Lauren, Carparison
23rd October 2024
Thank you so much for taking the time to leave these kind words, myself and Ben are thrilled with this review! I'm so glad you've had a good experience with us at Carparison. Wishing you all the best with your new vehicle - many thanks, Lauren.
Great service from start to finish
I found every person I dealt with extremely helpful and efficient.
Jasmine, Carparison
29th October 2024
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Kind Regards, Jasmine
Excellent customer service
Friendly helpful service, competitive prices, I was kept informed at all stages of process. Car delivered on time
Courtney, Carparison
23rd October 2024
Hi Martin, thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
