Reviews

Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine

Thank you for your lovely feedback. We are so pleased you're enjoying your car and we look forward to helping you in the future! Best wishes, Jasmine

Thank you for leaving this kind review, I'm thrilled you had a good experience with us at Carparison! Also, we appreciate your feedback on the website - our marketing and IT team will be so glad their hard work has paid off, as they work incredibly hard to make the systems easy for our customers to use. If you need anything at all from us in the future, please do get in touch. All the best, Lauren.

We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine

Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine

Hi Ben - thank you for leaving this review, I'm so glad you had a good experience with us. If you need anything in the future, please do let us know. Happy driving! Best wishes, Lauren.

Thank you for taking the time to leave this lovely review, we really appreciate it! We're so glad you enjoyed the experience with us. If you need anything in the future, please do let us know. All the best, Courtney

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine

Hi Roy - thank you for leaving this great 5* review, we really do appreciate it. I'm so glad you had a good experience with us at Carparison! If you need anything in the future, please do get in touch and myself or Tom will be happy to help. Best wishes, Lauren.

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine

Thank you for taking the time to leave this lovely review, we really do appreciate it! We're so glad you enjoyed the experience with us. If you need anything in the future, please do let us know. Best wishes, Lauren.

We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine

Thank you for taking the time to leave this lovely review, Simon is thrilled to receive your kind words! I'm so glad our attention to customer service shone through for you and that you had a good experience with us. If you do need anything at all, please do let us know and we'll be happy to help. Happy driving! Best wishes, Lauren.

Thank you for leaving this lovely review, Simon and I really do appreciate it! If you need anything from us in the future, please do let us know. Happy driving! Best wishes, Lauren.

Thank you for taking the time to leave this review, your kind words really do go a long way. I hope the car is treating you well, however if you need anything in the future, please do let me know. Many thanks, Lauren.

Thank you for your kind and thoughtful feedback. Having reviewed your timeline, I can see your original enquiry was on an offer that the funder ended before we could secure a quote for you - which, while unavoidable, is understandably disheartening. Thank you for bearing with us while we found you an alternative! It is important that you are fully comfortable with your new car. If this wasn't sufficient at vehicle handover, we are happy to request additional support from the supplying dealership. If that is of interest, please reach out to us at [email protected] and we will see what we can do! Thanks again for your patience and understanding - we're all wishing you many happy miles in your lovely, new ORA. Best wishes, Sarah

Thank you so much for sharing your feedback and for such a kind review in light of a dissatisfying delivery experience. We appreciate you letting us know as the vehicle was listed as clean on the delivery paperwork. We will refer this back to the supplying dealer as we would also expect far better. If you do need any further information on the vehicle in light of the handover, please do let us know at [email protected] and we will happily request this for you. We are sorry that has understandably dampened the arrival of your new Volvo and we're wishing you many, many happy miles now it is safely with you. Best wishes, Sarah

It's no problem at all and that is so great to hear. Thank you for your understanding and we look forward to hearing from you again in future. Take care for now, Sarah

Good Morning, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Kind Regards, Courtney

Thank you very much for your review. We are so pleased that we were able to get your car to you in your required timeframe. Happy driving! Best wishes, Jasmine

Thank you for sending us your feedback and for calling in yesterday to inform us of the rattling noise in your cabin - we are incredibly sorry that your car has arrived with you in less than perfect condition. Upon taking the car to your local dealer, the issue will be investigated under warranty - but we do appreciate the extra hassle involved. We will let the supplying dealership know as it should have been picked up in their pre-delivery inspections. Our sincere apologies once again and thank you for your understanding in the circumstances. Best wishes, Sarah

It is a pleasure to help and we very much understand your concerns. It is also very helpful that we know what you're dealing with as it ensures we choose the right partners going forward. Most importantly, we are sorry that you feel let down by the aftersales support received - although our power over the process is limited, our intention is to delight customers and we are genuinely sorry you feel this hasn't been the case. Our team will be in touch with the supplying dealer today to advise of your circumstances and what usually happens is they agree to reimburse any applicable additional miles if you exceed your mileage limit at the end of your term. It can be trickier with warranty issues as these aren't noted on the delivery paperwork. But as we think this should have been picked up by them during the pre-delivery checks, we will do all we can for you here. I am advised that we are accustom to a bit of a wait for a response, so want to reassure you that we're working on this for you and will let you know as soon as we hear from them. Our advice would be to proceed to arrange the repair as soon as possible, but we can understand you wanting to wait on the verdict here before doing so. We are able to book this in on your behalf, but it does entail a bit of back and forth to ensure the dates suit both you and the dealership - so our experience is that it becomes more of a hindrance and a help. We are happy to do so, so please let me know if we can assist. It is incredibly disappointing for a new car to arrive in less than perfect condition, and it isn't what you or we signed up for. So we are at your side to assist as far as we can and for as long as you need us, so please do stay in touch - either through your Customer Experience Agent, Lauren, or through [email protected]. Best wishes, Sarah