Volvo EX30 from Carparison
I have used LeaseLoco to select the deal who put me in touch with Carparison. They acted as MC for the service. Initially they orchestrated the finance through Alphabet. All this was completed on line and I received approval very quickly.
Next they contacted the supply garage and arranged a potential delivery date.
The car came with a free charger. Carparison put me in touch with Ohme who arranged to get the charger installed by their contractor ProEV. This all worked well (except I’m still awaiting the installation certificate).
Carparison suggested my new car would be driven to my home. As it turned out, it was delivered from York on the back of a trailer. Very good.
I was kept informed throughout the process by Courtney of Carparison. She was responsive and helpful to my emails. A couple of calls too.
Courtney, Carparison
11th November 2025
Hi Julian, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Recemend
Quick service. Good communication and a very competitive price.
Courtney, Carparison
11th November 2025
Thank you so much for your kind review. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! All the best, Courtney
Highly Recommended
First rate from start to finish.
Courtney, Carparison
11th November 2025
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. Best Wishes, Courtney
Carparison A*
Very efficient and painless process. This was my first lease car so I was apprehensive and had lots of concerns. . However, the representative went through each aspect of leasing with no pressure answering any queries I had.
Courtney, Carparison
11th November 2025
Thank you so much for the 5* review!. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! All the best, Courtney
Excellent
Courtney, Carparison
11th November 2025
Hi Richard, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
First Class!
Excellent, concise and knowledgeable service. Detailed and thorough service
Lauren, Carparison
5th November 2025
Hi David, thank you so much for leaving this stellar review, we're so pleased with your kind words and are thrilled you had a good experience with us. If you need anything in the future, please do get in touch. Best wishes, Lauren.
very satisfied
very thorough and professional
Jasmine, Carparison
6th November 2025
Thank you for your kind 5* review, we are delighted that you are satisfied with our service and we hope you love your new vehicle! Best wishes, Jasmine
Simple and Effective
Fantastic. Very simple and clear at every stage.
Courtney, Carparison
4th November 2025
Hi Timothy, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Excellent
Very efficient
Excellent communication
Pleasure to deal with
Absolutely love the car
Lauren, Carparison
5th November 2025
Thank you so much for leaving this great review Steven, I'm so pleased you had a good experience with us and are enjoying your car! All the best, Lauren.
Great car at a great price
Excellent service
Fast, professional and clear.
Very good pricing and transparent throughout.
Got a great car and good advice at a great price. Will use again.
Jasmine, Carparison
3rd November 2025
Good afternoon, thank you very much for your 5* review. We’re delighted that we could get you a fantastic vehicle for such a great price, and we look forward to helping you again in the future! Best wishes, Jasmine
Deal of the year! Great experience with Caparison
Ordered a Polestar 4 through a business lease at the best price, no other leasing deals came close.
I’ve been leasing cars privately and through my company for over 15 years, and the process with Caparison was smooth and straightforward. The price was a no-brainer (definitely deal of the year). Very happy with everything and would use them again.
Courtney, Carparison
3rd November 2025
Thanks so much for the great review! We’re thrilled you found the Polestar 4 deal unbeatable and the process nice and easy. Enjoy your new car — we’d love to help again in the future! All the best, Courtney
Easy / good communication
Great service, clear and great communication- everything signed remotely which made things simple
Courtney, Carparison
4th November 2025
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Great service before and after
First class service and good communication throughout the process. The vehicle arrived in good time and was delivered to my home address within the time period agreed. I also had a courtesy calll from the dealership asking if everything was ok.
Jasmine, Carparison
3rd November 2025
Hi Thaine, thank you so much for your 5* review. We’re so pleased to hear that you were happy with the service, communication, and delivery process. It’s great to know everything went smoothly and that you’re satisfied with your new vehicle, and we look forward to helping you in the future! Best wishes, Jasmine
ALD car finance terrible phone access
The telephone access to the finance company ALD is terrible and very frustrating.
Carparison by contrast are very responsive and always available
Steve, Carparison
31st October 2025
Thank you for your 4* feedback. I am super happy to see that the Carparison team met your expectations.
Unfortunately ALD's phone service is out of our control, we will however pass on your comments to hopefully improve the experience for you and others in the future.
Enjoy your new car! We love them.
Lease deal
Strait forward polite and officiant service, kept me updated at every stage.
Jasmine, Carparison
3rd November 2025
Hi Shaun, thank you for your kind 5 star review. We’re delighted to hear you found the process straightforward and efficient, and that our communication kept you well informed throughout. Enjoy your new vehicle! Best wishes, Jasmine
All very staright forward , Car arrived on trailer with nice Driver
Jasmine, Carparison
3rd November 2025
Thank you for your kind 5 star review. We’re glad to hear the process was straightforward and that the delivery went smoothly. Enjoy your new car! Best wishes, Jasmine
Our new Genisis
Great communication from start to finish of process.Deal was great us and staff always contactable by phone.We would recommend this company to family and friends.
Lauren, Carparison
31st October 2025
Thank you so much for this lovely review, we're so pleased you had a good experience with us! If you need anything in the future, please let us know. All the best, Lauren.
Great efficient service
The service was great at the start - a call on a Sunday to follow up my quote, all very quick and efficient until after I had paid the deposit. After then I had chased the delivery date twice which was a little frustrating however was told it was down to it being Sep and the new registration.
Steve, Carparison
29th October 2025
We appreciate everyone that takes time to leave feedback., so thank you for your 4* feedback. I have looked back through your journey and can see that after you signed finance docs there was a quiet period, where it may of seemed we had not been working on your behalf as we were not communicating with you as much. I can also appreciate your emails that we received to check on delivery dates that you sent were answered, however you should not have had to chase. We are looking at making our journeys even more informative, even in those periods of quiet , where we are working with your supplying dealer and funder to get you new car ready. We learn from all journeys and will actively take your comments on board. We hope you enjoy your new car, you certainly picked a lovely model :-)
Would absolutely use again
A pain free service. Communication was personable and quick. The online portal was really useful for submitting documents.
Courtney, Carparison
31st October 2025
Hi Matthew, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Good communication and personal touch gave the experience a good rating. The only downside was once I was on board the communication was not so good so tighten up on after-sales is what I would say.
Steve, Carparison
29th October 2025
Thank you for your 4* review Susan. I am glad to hear that you thought initially the communication was great , we always try to be personable as we appreciate everybody's journey is different. With digital journeys it can seem that verbal communication drops off after order is placed as you start to receive more emails, as the order progresses between funder and your supplying dealer. the Carparison team are always ready to take your call if you need some assistance. Enjoy your new Polestar, its an amazing car!
Best Wishes
Steve
