Really nice car. Good start to my experience but dragged out
Car took longer than I was told, the reg changed so appreciate that was more of a garage issue.
I now have the car which I love but no idea what to do if I breakdown, or have any issues with the car. I don’t have access to any of my documents. I did ring to ask but they said just Google Jaecoo which isn’t very helpful
Steve, Carparison
22nd December 2025
Thank you for your 3* feedback Scott. I am sorry to read that your car was delayed, although like you write was outside of our direct control, now you have the car though we know you will enjoy it!
Should you require roadside assistance you will need to call to call or email as below Jaecoo's chosen agent.
You can get help by calling 0330 159 0221 or reporting a breakdown at rac.co.uk/reportbreakdown. I have also taken the liberty of emailing the link to their policy and other useful links.
Happy Customer
Great, first time I have leased a car and it was made very simple. Helpful to have a phone call following my initial enquiry and nice and easy over email with everything after that.
Courtney, Carparison
23rd December 2025
Hi Mike, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Brilliant
The service was absolutely brilliant, I ordered my car at a brilliant price and they followed me through every step! It was very easy to order and to receive the car. I highly recommend this
Courtney, Carparison
23rd December 2025
Hi Massimiliano, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Fab
Great deal, delivered on promises, responsive to support queries.
Lauren, Carparison
22nd December 2025
Thank you for taking the time to leave this review Andrew, I'm so pleased you're happy with our service. Have a great Christmas and New Year! All the best, Lauren.
Lease car experience with Corparison.
Spoke to Chris Bagwell initially, and then met up@ Exeter office as near home . Really good advice, very knowledgeable. Chose car and delivery, Communication very good .
Car delivery was good and so far the car is great. Many Thanks
Lauren, Carparison
22nd December 2025
Thank you for leaving such a lovely 5* review. Chris is thrilled with your kind words and we're so pleased you're enjoying the car. If you need anything in the future, please do get in touch - otherwise, have a great Christmas. All the best, Lauren.
Great company
Very good, nice and helpful staff and the prices were very good
Courtney, Carparison
23rd December 2025
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Perfect service
Excellent service throughout, they did what they said they would when they said it would happen. Great unprompted communication and from order to delivery in 2 weeks! Very happy to receive such a professional service.
Lauren, Carparison
22nd December 2025
Thank you for such a great review Lee, I'm so pleased everything went well on your order (especially at this time of year!), and you had your car delivered so quickly. If you need anything at all in the future, please do get in touch. All the best, Lauren.
Amazing
Great throughout
Courtney, Carparison
19th December 2025
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Courtney, Carparison
19th December 2025
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Great deals and service
Great service and communication throughout. Would definitely recommend carparison
Courtney, Carparison
19th December 2025
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Jasmine
Fantastic company to work with.
Smooth transaction
Jasmine, Carparison
18th December 2025
Thank you for your kind review! We’re delighted to hear you found the process smooth and enjoyed working with us. We really appreciate you taking the time to leave a review and look forward to supporting you again in the future. Best wishes, Jasmine
Professionals
Carparison has been considerably more professional than my previous lease company! They answered questions in good time and were not pushy in any way.
Lauren, Carparison
18th December 2025
Thank you for this review, we're so pleased we were able to give you a better experience with leasing! I hope you have a lovely Christmas and a great New Year. Many thanks, Lauren.
Very pleasant and helpful to deal with.
Lauren, Carparison
18th December 2025
Thank you for leaving such a great review Sandra, I'm so pleased you had a good experience. Have a lovely Christmas! Best wishes, Lauren.
Carparison staff provided excellent support for a private customer
The Carparison staff were all very helpful throughout a process that was complex for a private customer.
That said it was apparent throughout that the process was designed to fit the needs of commercial customers making it quite complex for an individual.
Steve, Carparison
16th December 2025
Thank you for your 4 * feedback. Firstly I'm glad to see that you felt that the team were helpful through your leasing journey. Online leasing can seem sometimes like there is a lot of digital forms to sign and ID required, our Funder partners have tightened their security to protect the individuals and also legislations tightened again to protect both individuals and the companies offering the lease cars.
The Carparison team will always be on hand to assist where possible and as a business, we listen to all comments as we strive to make the journey as easy as possible and transparent.If we can be of any further assistance, please call me direct on 01395 202260
Many thanks
Steve
Professional informative and friendly service from start to finish
Mia, Carparison
16th December 2025
Thank you for your 4* review. We are delighted that you received an informative and friendly service throughout the process. If there is anything else we can assist with, please reach out.
Good service
Everyone I dealt with was very professional, knowledgeable and helpful.
Mia, Carparison
15th December 2025
Thank you for your 4* review. We are delighted to hear that you were happy with our service and we hope you are enjoying the car! If there is anything else we can assist with in the future, please reach out.
The process was very efficient and automated. All went without a hitch
Lauren, Carparison
15th December 2025
Thank you for taking the time to leave this great review, I'm so pleased you had a good experience with us! All the best, Lauren.
Great service
Very friendly and informative staff at every stage
Courtney, Carparison
15th December 2025
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best Courtney
Great service from carparison
Great service but let down by polestar who failed to deliver the car and still waiting
Courtney, Carparison
15th December 2025
Hi Peter, thank you so much for the 5* review! I apologise again for the failed delivery from Polestar, we are chasing Polestar for further news and my colleague Andy will continue to keep you updated. As Andy mentioned, your contract will not start until delivery has taken place. Thank you again for your understanding and kind review. IF there is anything else that we can help with, please do get in touch. All the best, Courtney
Great service all round
Jasmine, Carparison
15th December 2025
Hi Philip, thank you so much for your 5 star review. We are delighted that you're happy with our service and we hope you love your new vehicle! Best regards, Jasmine
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Lauren, Carparison
15th December 2025
Thank for you for leaving this great 5 star review! Best wishes, Lauren.
