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Reviews

4.8/5

Independent Feedback based on 2244 verified reviews.

Feefo Platinum Service
Trusted Customer - 20th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Thank you carparison

good communication each step of the vehicle order and delivery process, would definitely recommend!

Courtney, Carparison 20th January 2026

Hi Christiaan, thank you for your recommendation. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. All the best, Courtney


Trusted Customer - 20th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Excellent service

All very good from start of enquiry to delivery of vehicle Would definitely recommend, and use again Thank you

Courtney, Carparison 22nd January 2026

Hi Steven, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 19th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Simply excellent!!

Excellent from start to finish. I was kept up to date about every stage from my order to delivery. 5 stars for sure!

Lauren, Carparison 21st January 2026

Thank you for leaving this great review Peter, I'm thrilled you have had a good experience with us and we appreciate the 5 stars! I hope you're enjoying the vehicle. All the best, Lauren.


Trusted Customer - 19th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Order to delivery was a breeze!

I really liked the warm and friendly communication down the phone from the Carparison team members from start to finish. Marcus in Sales, Lauren, and Sophie? in Customer Service were all great to talk to and really helpful as and when I needed information or reassurance. I thought the process was clear and easy to follow all the way through, online and with all the emails etc. I was however led to believe it would be a 3 week delivery schedule as stated on the website, and by the team members. Maybe because of the Christmas period, plus some logistical challenges from Polestar relocating the fleet, it turned out to be over 4 weeks in the end which was a shame after all the efforts I made to communicate my needs and make good on your promises. But that was the only criticism I had with the whole 'jouney' from ordering to delivery day so thanks very much.

Lauren, Carparison 22nd January 2026

Thank you for sharing such kind feedback. It’s great to hear that our team’s communication and support made the process smooth and easy for you. We truly appreciate your patience around the delivery delay, especially with the seasonal and logistical challenges at play. Aside from that, we’re glad the journey felt positive overall, and we’re grateful for your understanding and your thoughtful review. Best wishes, Lauren.


Trusted Customer - 19th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Great service and follow ups

Courtney, Carparison 20th January 2026

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney


Trusted Customer - 19th January 2026 - Order for VOLVO EX30 ESTATE 315kW Twin Motor Performance Ultra 69kWh 5dr Auto

Great Value 5 Stars

Very efficient, great price, good communication - would recommend.

Jasmine, Carparison 19th January 2026

Thank you so much for the lovely review! We’re really glad you were happy with the price, communication, and overall service. We really appreciate the recommendation and hope to help you again in the future. Best wishes, Jasmine


Trusted Customer - 18th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Good Service with a Slight Delivery Delay

The service was satisfactory overall. The vehicle delivery was initially planned for the end of the year, but due to high transportation demand, it was delayed by approximately two weeks.

Lauren, Carparison 19th January 2026

Thank you for leaving this review - I'm sorry that your delivery was delayed. Unfortunately, this was delayed by the dealer directly due to availability. I hope you're now enjoying your vehicle. If you need anything else in the future, please let us know. Best wishes, Lauren.


Trusted Customer - 17th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Fantastic service

Clear, professional, informed and courteous

Courtney, Carparison 19th January 2026

Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney


Trusted Customer - 17th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Very efficient and proactive

Jasmine, Carparison 19th January 2026

Thank you so much for leaving this review, we are delighted that you found us to be efficient and we hope you're loving your new vehicle! Best wishes, Jasmine


Trusted Customer - 16th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Great Service

Great service and communication from start to delivery.

Jasmine, Carparison 16th January 2026

Thank you very much for your 5* review, we are delighted that you're happy with our service and communication. We hope you love your new vehicle! Best wishes, Jasmine


Trusted Customer - 16th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Superb

Superb, brilliant attentive staff, will definitely use again and highly recommend!!

Lauren, Carparison 19th January 2026

Thank you for leaving this lovely review, I'm so pleased you had a good experience with us. All the best, Lauren.


Trusted Customer - 16th January 2026 - Order for VOLVO EX30 ESTATE 315kW Twin Motor Performance Ultra 69kWh 5dr Auto

very pleased....will recommend

Great service, followed up my enquiry quickly and efficiently. Also kept me up to date on the delivery and on the paperwork process. Answered any queries quickly.

Courtney, Carparison 29th January 2026

Hi Shane, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney


Trusted Customer - 16th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Great all round service

From start of the process to the car being delivered it was a very easy and a very efficient service, the communication was excellent and I have no complaints.

Lauren, Carparison 16th January 2026

Hi Raymond, thank you for leaving this wonderful 5* review. I'm thrilled that you had such a positive experience with us. If you need anything else in the future, please do get in touch. All the best, Lauren.


Trusted Customer - 15th January 2026 - Order for MG MOTOR UK MG4 HATCHBACK 150kW SE [Nav] EV Long Range 64kWh 5dr Auto

Great customer service.

The service was brilliant from sales through to customer service care.Staff made the whole process easy.

Lauren, Carparison 16th January 2026

Thank you for leaving this excellent review Harry. It's great to hear you had such a good experience with us and that your journey was seamless! I hope the car is treating you well. Best wishes, Lauren.


Trusted Customer - 15th January 2026 - Order for MG MOTOR UK MGS5 ELECTRIC ESTATE 170kW Trophy EV Long Range 64kWh 5dr Auto

Brilliant staff, clear steps and very fast

Courtney, Carparison 16th January 2026

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney


Trusted Customer - 15th January 2026 - Order for MG MOTOR UK MGS5 ELECTRIC ESTATE 170kW Trophy EV Long Range 64kWh 5dr Auto

MGS5

Very good service. Everyone really helpful and the process is easy. Kira and Simon were very helpful. It was a pleasure dealing with them. Honestly it's a nightmare to deal with car sales people but Carparison are very helpful.

Jasmine, Carparison 16th January 2026

Thank you so much for the lovely review. We’re really glad to hear you found everything straightforward and that Kira and Simon were able to help make the process easy for you. We completely understand how frustrating car sales can sometimes be, so it’s great to hear your experience with Carparison was a positive one. It was a pleasure dealing with you and we really appreciate you taking the time to leave a review. Best wishes, Jasmine


Trusted Customer - 15th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Polestar 4

Wet easy to deal with and kept informed throughout the process

Lauren, Carparison 16th January 2026

Thank you for taking the time to leave this review, I'm glad to hear you're impressed with our service. I hope you're enjoying the car! All the best, Lauren.


Trusted Customer - 15th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Fantastic

Fantastic company to deal with. Everything was delivered as promised at a price that could not be beaten. Thank you to Kira and the Team for all your help securing the car.

Courtney, Carparison 16th January 2026

Hi Armin, t hank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Many thanks, Courtney


Trusted Customer - 15th January 2026 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Would Use Again

Very easy to deal with and helpful with any queries i had .

Lauren, Carparison 16th January 2026

Thank you for leaving this great review, I'm thrilled you had a good experience. All the best, Lauren.


Trusted Customer - 15th January 2026 - Order for MG MOTOR UK MGS5 ELECTRIC ESTATE 170kW Trophy EV Long Range 64kWh 5dr Auto

Very disappointed with the range on my new electric MG

Firstly, the car that I originally ordered was changed to a different car when the order form came through. The experience I have had post-delivery has not been good. My main issue is the fact that the car's battery range is advertised as 298 miles, however, on the first full charge I did, the maximum range is 200. I appreciate that batteries are not as efficient in the winter, however, 98 miles lost on a full charge !! I raised this as an issue with the dealership and Carparison, however, I have still not had a satisfactory answer. I just need to know where, on the car console can I check the model and battery size. I have now had to go to MG customer services direct to try and get an answer.