Very impressed
The customer service was great answered any questions I had, not on hold for long and the process was straight forward and easy to upload documents etc. no hidden costs either which was brilliant.
Courtney, Carparison
15th May 2024
Hi Lauren, Thank you for taking the time to leave a lovely review - we're glad you've had a good experience with us! If you need anything in the future, please do contact me and I'll be happy to help. Best wishes Courtney.
Amazing customer journey
Amazing service from start to finish and after!! I had never done this before and was sceptical as I didn’t want to feel spammed. The team were very supportive, and helpful. After I had received my vehicle I had an insurance query - again the team were patient and helpful.
Lauren, Carparison
14th May 2024
Thank you so much for leaving such a lovely review - we know how daunting it can be to lease a car online, so it's really great to hear that we managed to put you at ease throughout the process. If you need anything in the future, please do get in touch with me and I'll be happy to help. All the best, Lauren.
Unbelievable Experience
The whole process has been a delight from start to finish. The offer on the vehicle was the best I had seen on the market..
Ben from Carparising was very informative with my initial request.
The icing on the cake was Robbie who delivered my new car on the day.. First of all he called me with early notice to see what was my best time to receive the car and when he arrived at my address he made sure he didn’t leave until I was completely happy and comfortable with the car especially as it was my first time driving a EV
Courtney, Carparison
15th May 2024
Hi Marvin, thank you so much for taking the time to leave a review. We're glad we were able to help with getting your vehicle to you so swiftly. Happy Driving! If you need anything in the future please do get in contact. All the best, Courtney.
Very slick operation.
Jasmine, Carparison
17th May 2024
Good afternoon Jason, thank you for your kind review, we wish you many happy miles in your new vehicle! Best regards, Jasmine
Fast, informative, efficient
Kept me informed of progress throughout the process, and any issues were handled professionally. Had me on the road in less than 2weeks.
Lauren, Carparison
14th May 2024
Hi Steve, thank you so much for taking the time to leave a review. We're glad we were able to help with getting your vehicle to you so swiftly. If you need anything in the future, please do get in touch. Best wishes, Lauren.
Great comm’s from start to finish
Great comm’s from start to finish will use again
Lauren, Carparison
19th April 2024
Thank you so much for your lovely review - we hope the car is treating you well! All the best, Lauren.
Great communication and easy to do business with
Excellent communication and followup to questions also. I found the online processes very effective also.
Lauren, Carparison
19th April 2024
Hi William, thank you so much for your review. We're so glad you had a good experience with us, and we're also pleased that the online processes worked well for you! A lot of the new online automations are relatively new to our process, so we're glad they're working effectively for our customers. If you need anything in the future, please do get in touch, otherwise, happy driving! Best wishes, Lauren.
Quick and effecient - delieery was on time and car clean and charged OK 👍
good servoce and competetive rental. The service was quick and car delivered on time . I did have have to chase for a delivery date , but all OK
Courtney, Carparison
15th May 2024
Hi Richard, Thank you so much for taking your time to leave us this review, we really do appreciate your feedback. If you need anything in the future, please let us know. Best wishes, Courtney.
Great service
Great service
Lauren, Carparison
19th April 2024
Thank you for your kind words, they're very much appreciated. We hope the car is treating you well! All the best, Lauren.
Professional throughout
Professional throughout the process, good competitive prices
Jasmine, Carparison
1st August 2024
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you all the best! Best wishes, Jasmine
Really good communication at all stages of the process. Very friendly and helpful and ultimately delivered a good outcome. Would recommend to friends and family.
Lauren, Carparison
19th April 2024
Hi Jake, thank you so much for taking the time to leave such a lovely review. The experience our customers have are incredibly important to us, so receiving a review like yours is a real mood booster! We hope the car is treating you well, however if you need anything in the future, please get in touch and we'll be happy to help. All the best, Lauren.
All communication was good, price excellent, delivery driver did an amazing job so yes overall the service and experience was top draw
Courtney, Carparison
15th May 2024
Hi David, thank you for leaving such a great review, we really appreciate the feedback. We hope the car is treating you well, however if you need anything in the future, please do get in touch. All the best, Courtney.
Excellent service from start to finish
Courtney, Carparison
15th May 2024
Hi Trevor, thank you for taking the time to leave this review. I'm so glad you had a good experience with Carparison. Best wishes, Courtney.
Delighted with the service
All very easy, found Sam
Very helpful when selecting the vehicle. The follow up with all of the documentation was simple all done via email/in-line which was perfect for me.
Courtney, Carparison
15th May 2024
Thank you for taking the time to leave this great review. I am glad to hear that your order went smoothly and we hope you're enjoying the car! Best wishes, Courtney.
Good company easy to work with and transparent
So when car delivered Coolant warning light came on vehicle, not your fault but not great start! Other than that good service and great price
Charlotte, Carparison
16th April 2024
Thank you for sending in your feedback, and for the four stars! We’re thrilled that you were impressed with our service, but we are sorry to have been let down by the coolant issue on delivery. That should have been picked up by our delivery partner and we will be in touch to resolve this for you. Thanks again for choosing us and we hope you continue to love your new Mercedes EQC. Best wishes, Charlotte
Efficient and helpful
Courtney, Carparison
15th May 2024
Thank you for taking the time to leave this review, we are happy to hear that you have had a good experience with us at Carparison. Best wishes, Courtney.
Great prices and Great Support
Amazing customer support throughout the process. Car unfortunately arrived with some (very minor) damage on but the support team was able to solve it really quickly
Jasmine, Carparison
1st August 2024
Thank you so much for your kind review, Jack. We are extremely sorry that the car arrived with scratches but I'm pleased that we were able to resolve it quickly and hope you continue to enjoy your new EQC! Best wishes, Jasmine.
Amazingly good
For start to finish it was a smooth and supportive experience
Courtney, Carparison
29th July 2024
Thank you for taking time to make this review we really appreciate the feedback. We are so thrilled the process was easy for you as we strive to give our customers the best possible service from start to finish. Best Wishes, Courtney.
Eqc
Well very helpful no hidden fees, good communication responded to all questions asked and delivered everything we asked for
Lauren, Carparison
19th April 2024
Hi Darren, thank you so much for taking the time to leave this review. We're glad we were able to get your vehicle to you, and that the process was smooth for you. Happy driving! All the best, Lauren.
Excellent service, very transparent . Great
See below please
Lauren, Carparison
19th April 2024
Thank you for taking the time to leave this review, we're pleased your order went smoothly and we hope you're enjoying the car! All the best, Lauren.
