Very East to do Business With
Friendly and easy to deal with. Good comms through the process. Very Happy Customer.
Jasmine, Carparison
1st August 2024
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine
Great service
Very fast and helpful service will recommend
To others
Efficient experience for the paper work , customer service was polite and helpful however , lack of communication on the day of delivery
Charlotte, Carparison
12th April 2024
Thank you for leaving your kind review and for celebrating your order experience. We’re very sorry for the issues you experienced with delivery. We have referred this back to the supplying dealer and continue to monitor such experiences when choosing our future partners. We do hope you continue to enjoy your new car and are here to help should you need us. Best wishes, Charlotte
Great Service
Great pricing and excellent service throughout.
Courtney, Carparison
29th July 2024
Thank you for making time to write this review, we're so pleased you had a good experience with us! if you need anything in the future, please do get in touch. All the best, Courtney.
Best Leasing company i have used in over 20 years. Simon was a Diamond
Very smooth outfit. Easy to communicate with. Effortless all the way through. Good vehicle knowledge. Simon was particularly good sorting the various options and guiding through the process. never felt i was being pushed into the deal.
Jasmine was also good at arranging delivery and financials.
Highly recommend.
Jasmine, Carparison
1st August 2024
Thank you so much for your feedback. It is certainly our aim to be the best, so we are thrilled your experience matched up to that! Myself and Simon really appreciate your kind words and hope to work with you again in the future. Best wishes, Jasmine
great team, great pricing and lovely service !
Lauren, Carparison
19th April 2024
Hi Paul - thank you so much for your kind words, it's very much appreciated! Myself and Simon are so happy we've been able to assist in getting your vehicle to you. All the best, Lauren.
Poor customer service and respond time
Poor customer service, calls never returned. I still have a query sent through about my direct debit date, which hasn't been responded too? I still am unsure when my first payment goes out.
I got really sick of chasing, even the initial car enquiry was never responded to, I had to call xck several times
Charlotte, Carparison
12th April 2024
Thank you for sending your feedback Trudi, and we’re sorry that you felt so let down. We’ll continue to be in touch to fully understand what went wrong. As far as we can see, we received your enquiry on the 14th March and quoted you the same day. We are subject to the approval process of funder and dealer and did experience difficulties with some of your verification documents, but I can see the team kept in regular contact to convey the updates we received. This included chasing the dealer for a delivery slot for you which we can only do once these documents are correct. Delivery then took place on the 9th April. We will review our contact frequency as a result of your feedback – even when this is ‘no news’ to prevent you feeling left in the dark. While I am content our team did the best they could, we’re sorry this fell short for you and we will continue to investigate so we can improve. Best wishes, Charlotte
They made the whole leasing process easy
A very professional team that communicate well throughout the process of. They got me a new car very quickly. If I had any questions or concerns they resolved them by email and phone.
Courtney, Carparison
29th July 2024
Hi David, thank you for your kind review, we're so happy you had a positive experience with us. Happy Driving! Best wishes, Courtney
A very supportive team that delivered all the milestones promised.
Friendly helpful staff.
Explained process with good communication both verbally and in written text.
Speedy replies to any issues raised.
Clear instructions provided to me who had never leased a car before removing any anxieties about the leasing car process.
Courtney, Carparison
29th July 2024
Good Morning - thank you for taking the time to leave us such a lovely review, we really do appreciate your feedback. We are glad to hear that you had a positive experience with us! If you need anything in the future, please do get in contact with us. Best Wishes, Courtney.
Good value for money with excellent customer service from start to finish.
Good communication with us throughout and decent value for money.
Sarah, Carparison
12th April 2024
Thank you so much for your kind review - we really appreciate it! While we LOVE getting four stars, we always strive for the perfect five. If there was anything we could have done to achieve 5* and you are willing to share this with us, please get in touch at [email protected]. Best wishes, the Carparison Team
Smooth, easy process which is all done digitally. Questions answered very quickly, everyone knows their stuff. Friendly staff
Jasmine, Carparison
1st August 2024
Thank you so much for the 5* review, we aim to make our process as smooth as possible so we are thrilled your experience matched up to that! We hope the car is treating you well. Best wishes, Jasmine
helpful when car didn’t arrive due to extenuating circumstances
………………....
Charlotte, Carparison
12th April 2024
Thank you for your very kind review and for bearing with us following the issues with your delivery. Once again, we’re so sorry that your delivery date was moved due to a fault with the car after PDI. But are glad you felt looked after while that was rectified. We hope you continue to love your new Tucson, and we’d be happy to help if you need us in future. Best wishes, Charlotte
First Class Service
First time leasing. Went extremely smoothly. Car arrived on time and perfect, and at a great price. First class service, I would recommend to anyone.
Lauren, Carparison
19th April 2024
Hi Timothy - we're so glad you entrusted us with your first leasing experience and I'm happy you're pleased with our service! The experiences our customers have with Carparison are important to us, so it's really great to receive a review as lovely as yours. If you need anything in the future, please do get in touch with us and we'll be happy to help - otherwise, happy driving! All the best, Lauren.
Excellent service
Excellent efficient service with goo communication
Lauren, Carparison
19th April 2024
Thank you for your kind words, we really appreciate you taking the time to leave this review and we hope the car is treating you well! Best wishes, Lauren.
Really easy to deal with
Good communication from start to finish, really easy to deal with.
Jasmine, Carparison
1st August 2024
Thank you for your kind review. We're glad you found us easy to deal with and felt we communicated well. We hope that the car is treating you well! Best wishes, Jasmine
Easier than buying a washing machine
Excellent communication. Can’t fault the process.
Jasmine, Carparison
1st August 2024
Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! Best wishes, Jasmine
Highly Recommend!
I can't recommend Carparison enough, from value for money through to the excellent service provided.
Jasmine, Carparison
1st August 2024
Thank you for your lovely feedback. We're glad you enjoyed the service and were happy with the price. We hope that the car is treating you well! Best wishes, Jasmine
Great Service and extremely helpful.
Great comms and always there to help and answer any daft questions you may have.
Quick service.
Courtney, Carparison
29th July 2024
Thank you so much for your kind words, it's very much appreciated! Myself and Ben are so happy we've been able to assist in getting your vehicle to you. Best wishes, Courtney
Kept in contact and ensured I was updated with what was happening.
Sarah, Carparison
12th April 2024
Thank you so much for your kind review - we really appreciate it! While we LOVE getting four stars, we always strive for the perfect five. If there was anything we could have done to achieve 5* and you are willing to share this with us, please get in touch at [email protected]. Best wishes, the Carparison Team
Everything was very smooth and quick. Love the car. Great price
Jasmine, Carparison
1st August 2024
We are so grateful for your 5* review, thank you! Enjoy your new car! Best wishes, Jasmine
