Excellent Service
Excellent from start to finish. Couldn’t be beaten on price anywhere and really easy to deal with.
Jasmine, Carparison
17th May 2024
Good afternoon, thank you so much for the glowing review - the team will be delighted to hear your feedback! Best regards, Jasmine
From start to finish, excellent customer care.
Courtney, Carparison
4th June 2024
Thank you so much for leaving such a brilliant review, we work really hard to ensure our customers have a good experience with us so it's lovely to receive a review like yours! As always, we hope the car is treating you well and we'll be more than happy to help you with anything you need in the future. Kind regards, Courtney.
Not great
Friendly but the communication was poor throughout the process and I didn’t feel they justified the cost of their fee. Unlikely to use again.
Charlotte, Carparison
10th May 2024
Thank you for sending your feedback and we’re really sorry you feel let down. We are aware of your delivery query but, having reviewed our correspondence, you have correctly been advised that we can’t retrospectively amend the delivery note you’ve signed. I understand this is frustrating, but our pre-delivery communication provides clear instructions for the day of delivery with this in mind. As well as customer support, the fee we charge is also reflective of the time and risk in securing and marketing the lease deals we have on offer – in this case securing a monthly rate as much as a third lower as others available at the time. I am content our team did their best for you but am sorry this fell short of your expectations. I’d be happy to review any suggestions for improvement if you could email us at [email protected]. Best wishes, Charlotte.
Brilliant!
From start to finish brilliant customer service, always kept in contact throughout the process.
Lauren, Carparison
14th May 2024
Hi Claire - thank you so much for your kind words, they're very much appreciated! I hope the car is treating you well. Best wishes, Lauren.
Excellent all round!
Caparison were fantastic from the outset - found the deal on their website, applied online and was then kept informed of the process and timeframes. Then received an email confirming my order, was sent some docs to sign... then got told the car would be here next week! Amazing service.
Lauren, Carparison
14th May 2024
Thank you so much for leaving such a great review! We really do appreciate you making the time to do this as we really do work hard to ensure all our customers have a smooth and friendly experience. If you need anything in the future, please do get in touch with myself or Andy and we'll be happy to help. All the best, Lauren.
Great customer service!
Worked closely with 2 sales assistants who couldn’t have been more helpful! (Clare and Courtney) regular updates; offering alternatives that suited my search when cars were unavailable and generally all round helpful and great service!
Courtney, Carparison
4th June 2024
Thank you for making time to write this review, we're so pleased you had a good experience with us! if you need anything in the future, please do get in touch. All the best, Courtney.
Excellent communication, kind and friendly staff.
Lauren, Carparison
14th May 2024
Thank you for leaving such a lovely review! We're glad you had a good experience with us at Carparison. All the best, Lauren.
Great Service
Great service!
Jasmine, Carparison
17th May 2024
Good afternoon, thank you so much for your kind review, the team will be delighted to hear your feedback! Best regards, Jasmine
Really good help in initial stages of quotes. Communication good afterwards and waiting for car delivery. Car delivery very good, really friendly driver
Jasmine, Carparison
17th May 2024
Good afternoon, thank you so much for the excellent review, we are delighted that you are happy with the vehicle and service! Best regards, Jasmine
Great experience from start to finish.
Excellent service from start to finish. Great communication throughout the process either by email or phone when speaking to a named contact.
Lauren, Carparison
14th May 2024
Hi Mark - thank you so much for your kind words! Simon and myself are so pleased we were able to help get your vehicle to you. If you need anything in the future, please let us know. Best wishes, Lauren.
Fantastic Service the new car came so fast.
From order to delivery the staff where fantastic thanks very much
Courtney, Carparison
16th May 2024
Good morning, thank you very much for your kind review. The team are delighted to hear your comments! We hope the car is treating you well. Best wishes, Courtney
Very helpful every contact
Brilliant service and great people
Lauren, Carparison
14th May 2024
Thank you for leaving such a lovely review! I'm glad we were able to assist with sourcing a vehicle and getting it to you. If you need anything in the future, please do get in touch - all the best, Lauren.
Outstanding service & communications, would highly recommend.
OK, I had no idea what to expect here, but I have been blown away by the service and communications here, Outstanding job - would highly recommend to anyone looking for a car!
Courtney, Carparison
16th May 2024
Hi Nigel, thank you so much for taking the time to leave such an terrific review. We're so happy that you had such a positive experience with us. I hope the car is treating you well! All the best, Courtney
Leasing made easy. There is alway room for improments
Sarah, Carparison
29th April 2024
Thank you so much for your feedback and four stars! If you are willing to share what we could have done to get a full five stars, please share this with us at [email protected] and we'll take this on board accordingly. Best wishes, the Carparison Team
excellent customer service, and speedy responses
Jasmine, Carparison
17th May 2024
Good afternoon, thank you very much for your kind review, we are thrilled to hear that you are happy with our service! Best regards, Jasmine
Great service, and deal was very competitive, thanks
Jasmine, Carparison
17th May 2024
Good afternoon, thank you so much for your kind review, we are so pleased that you are happy with the service and we wish you many happy miles in your new vehicle. Best regards, Jasmine
Amazing service
The service was brilliant - really helpful and friendly staff 😊 The process was smooth and easy!
Jasmine, Carparison
17th May 2024
Good afternoon, thank you so much for your review, the team are delighted to hear that you were happy with the service! Best regards, Jasmine
Very lovely to deal with and efficient
Courtney, Carparison
16th May 2024
Thank you for your feedback, we're so happy you had a positive experience with us! I hope you're enjoying your new car. If you need anything in the future, please do get in touch. Best wishes, Courtney.
Service Old fashioned Style.
I am very pleased with the service I received from this company and it's Staff. Nothing seems too much and their deals are ahead of the rest of the industry, as far as I can see. Thanks to Emma and all the team.
Jasmine, Carparison
17th May 2024
Good afternoon, thank you so much for your kind review. We are delighted to read your comments and wish you many miles of happy motoring! Best wishes, Jasmine
you delivered big time
you delivered when others moved the goal posts , id sacked the idea of leasing and Simon your employees smashed it thanks
Lauren, Carparison
14th May 2024
Hi Neil, thank you so much for taking the time to leave this review. I know we experienced some issues with delivery, however Simon, myself and the team worked hard to get this resolved swiftly for you and I'm glad this was reflected. I hope the car is treating you well - all the best, Lauren.
