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Reviews

4.8/5

Independent Feedback based on 2244 verified reviews.

Feefo Platinum Service
Trusted Customer - 10th July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Premium 77kWh 4dr Auto

First time leaser - impressed.

It was my first time leasing a car, so I was a little apprehensive. Carparison offered an excellent service from start to finsih, they responded quickly to my questions and explained the whole process step by step. Very impressed with both the price and the service provided.

Lauren, Carparison 14th July 2025

We're honoured you chose us for your first time leasing experience David - we understand how nerve-wracking it can be to lease a car online, especially if you're a first timer, so I'm thrilled that you had a good experience with us. I hope your new car is treating you well, and if you need anything in the future, please do get in touch. Best wishes, Lauren.


Trusted Customer - 10th July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Ultimate 77kWh 4dr Auto

Ioniq 6

Seemless process with regular updates and great customer service

Lauren, Carparison 14th July 2025

Thank you for leaving this great 5* review, I'm so pleased you had a good experience with us and I hope you're enjoying your new vehicle. All the best, Lauren.


Trusted Customer - 10th July 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Helpful, communication and reassuring

Excellent, great communication and it was lovely to have an contact like Lauren who looked after me, was helpful and reassuring; rather than chatting to a bot or going through a portal.

Lauren, Carparison 14th July 2025

Andy, thank you so much for leaving this great review - what a lovely message to come into on a Monday morning! I'm thrilled you were happy with our service, we really value creating a personal experience for each of our customers, so I'm pleased that this was reflected in your order. If you need anything from us in the future, please do get in touch. All the best, Lauren.


Trusted Customer - 9th July 2025 - Order for PEUGEOT 2008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

New to car leasing

Never leased a car before. They were great at explaining the process and available to answer any queries I had. Everything went so smoothly and I love the new car.

Lauren, Carparison 14th July 2025

Thank you for leaving this great review Christine - I'm so pleased you chose us for your first lease experience and I'm thrilled we were able to help get your car to you. I'm glad you're enjoying it, and hope you had a good weekend in the sunshine in it! All the best, Lauren.


Trusted Customer - 9th July 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great service, smooth and professional

Professional, quick and simple

Lauren, Carparison 9th July 2025

Thank you for taking the time to leave this lovely review, I'm so pleased that you had a good experience with us. All the best, Lauren.


Trusted Customer - 8th July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Ultimate 77kWh 4dr Auto

My new car

I was dealt with by Martina throughout my leasing of a new car and she was excellent. She helped me at every point and displayed a keen sense of humour. It was a pleasure to deal with her and she made a difficult job for me very easy. Thank You. W.A.Macgillivray

Courtney, Carparison 9th July 2025

Hi William, thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney


Trusted Customer - 8th July 2025 - Order for PEUGEOT 2008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Good service

Kept well informed throughout the whole process. Delivered when they said.

Lauren, Carparison 8th July 2025

Good Morning Kevin, thank you for taking the time to leave this lovely review. I'm so pleased that you are happy with the service we provided and the vehicle was with you in a good amount of time. Happy driving! Best wishes, Lauren.


Trusted Customer - 7th July 2025 - Order for PEUGEOT 2008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Overall good

Overall very good. Two points for review and improval. 1. Had several late requests to sign documents which could have been done earlier in the process. 2. Delivery driver knew absolutely nothing about the car. Was not able to tell me how to change the settings from kilometres to miles. Why deliver in uk set to kilometres? Was not able to explain any of the buttons

Lauren, Carparison 7th July 2025

Thank you for taking the time to leave this feedback, I'm sorry to hear about the paperwork and delivery experience. The drivers the supplying dealership use are not representatives of the brand, so they're not trained in the vehicles they deliver. I appreciate that this is frustrating, however this is typical for lease deals as the discounts differ between fleet and retail vehicles, and unfortunately with fleet, you don't get showroom handover experience. If you have any queries, your local dealer will be able to help with the vehicle controls. I hope the car is treating you well otherwise, however if you need anything in the future, please do get in touch. All the best, Lauren.


Trusted Customer - 5th July 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Plus [Pilot] 5dr Auto

Faultless

Couldn’t fault it. So easy and really pleased with the overall service.

Jasmine, Carparison 7th July 2025

Thank you so much for your 5* review Kevin, we are delighted that you were pleased with our service and we hope that you love your new Polestar 4! Best wishes, Jasmine


Trusted Customer - 4th July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Premium 77kWh 4dr Auto

Smooth transaction

Simple and smooth transaction, great communication throughout the whole process from ordering, right through to taking delivery.

Jasmine, Carparison 7th July 2025

Thank you so much for your 5* review Adrian, we’re so glad you enjoyed the experience with us and we hope that you love your new Hyundai Ioniq 6! Best wishes, Jasmine


Trusted Customer - 4th July 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Brilliant service

Very easy very straightforward and cannot recommend them enough i would have no trouble using them again

Jasmine, Carparison 7th July 2025

Hi Justin, thank you so much for the lovely feedback, it means a lot to us. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! it! Best wishes, Jasmine


Trusted Customer - 3rd July 2025 - Order for PEUGEOT 5008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Excellent fast service, clear communication

Courtney, Carparison 4th July 2025

Hi Jodi, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 2nd July 2025 - Order for VOLKSWAGEN ID.3 HATCHBACK 150kW Match Pro S 77kWh 5dr Auto [5 Seats]

Efficient, professional and effective customer service. As promised, I had a customer service contact, Lauren, allocated and she ensured I was kept up to date throughout the process. I would be very happy to use Carparison again and also recommend to friends.

Lauren, Carparison 3rd July 2025

Thank you for leaving this lovely review, what a way to brighten up an already sunny morning! I'm so pleased you were happy with our service. If you need anything in the future, please do get in touch. Best wishes, Lauren.


Trusted Customer - 2nd July 2025 - Order for VOLKSWAGEN ID.7 HATCHBACK 250kW 4MOTION GTX Plus 86kWh 5dr Auto

Great deal, great communications, easy to work with :)

Great help and excellent communication throughout the leasing process. Also a fabulous lease deal saving me a lot on my previous lease costs.

Jasmine, Carparison 2nd July 2025

Thank you so much for your 5* feedback, we are delighted that we could get you a great deal on the ID.7 and we hope you're loving the vehicle! Best wishes, Jasmine


Trusted Customer - 2nd July 2025 - Order for TESLA MODEL 3 SALOON RWD 4dr Auto

Thoroughly friendly and professional. Vehicle was supplied ahead of what I expected.

Lauren, Carparison 2nd July 2025

Thank you for leaving this great review, we're so pleased you had a good experience with us! I'm glad your vehicle is with you earlier than expected, I hope you're enjoying the new car. All the best, Lauren.


Trusted Customer - 1st July 2025 - Order for HYUNDAI IONIQ 6 ELECTRIC SALOON 168kW Premium 77kWh 4dr Auto

Recommend

Good service, frequent updates.

Jasmine, Carparison 2nd July 2025

Thank you so much for taking the time to share your feedback, we hope you are delighted with your lovely new Hyundai Ioniq! Best wishes, Jasmine.


Trusted Customer - 1st July 2025 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Almost too easy

Excellent service

Jasmine, Carparison 2nd July 2025

Thank you so much for your 5* review, we are delighted that you are happy with our service and we hope you love your fantastic new Volkswagen ID.7! Best wishes, Jasmine


Trusted Customer - 30th June 2025 - Order for PEUGEOT 5008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

CARPARISON are Amazing

Amazing from start to finish. They have it to a tee. 5 *****

Jasmine, Carparison 1st July 2025

Hi Graeme, thank you so much for your amazing 5* review! We are delighted that you're happy with our service and we hope you're enjoying your new vehicle! Best wishes, Jasmine


Trusted Customer - 30th June 2025 - Order for TESLA MODEL 3 SALOON RWD 4dr Auto

Carparison again ole ole

Super polite, very efficient for a smooth transaction I would definitely recommend carparison. My car was in stock and delivered to my home within 14 days by a wonderful gentleman from Tesla. Not intrusive or pushy, carparison treated us first class and made ordering our new car seemless. Keep up the great work guys!

Jasmine, Carparison 1st July 2025

Good morning, thank you so much for the wonderful 5* review! We are delighted that we could get your vehicle to you so quickly and we hope it's treating you well. Wishing you many happy miles in your fantastic new Tesla :-) Best wishes, Jasmine


Trusted Customer - 30th June 2025 - Order for PEUGEOT 5008 ESTATE 1.2 Hybrid 136 GT 5dr e-DSC6

Poor delivery

Everything went well up until the day of delivery. Was told csr eould be here between 4-5, then 6, it finally turned up at 8pm. If i hadnt have chased in the afternoon after no communication im not sure jt would have even turned up. The driver was keen to leave wasnt shown any of the controls or even got to turn the engine on. It also wasnt cleaned when it arrived and so was a disappointing experience

Matilda Reynolds, Carparison 1st July 2025

Thank you for your 3* feedback Gemma. The delivery is handled by a third-party provider and is outside of our direct control, however, we completely understand that this does not excuse the lack of communication you experienced from them. Up until the delivery day, everything from our Carparison team appears to be on track with a short lead time so it is sad to hear the handover did not meet the standard we aim to uphold. I have sent you an email directly regarding the car not being cleaned prior. This is certainly not the experience we want for our customers and we’ll be passing your feedback to the relevant parties to ensure it’s taken seriously and improvements are made. Enjoy your new Peugeot!😊