Faultless start to finish
From the initial enquiry to delivery everything was perfect, the car arrived and was handed over by a knowledgeable driver too. I would not hesitate recommending Carparison to friends and family. It is a great a deal on the Ford Explorer and we are enjoying driving it. Many Thanks to the team for a first class service.
Courtney, Carparison
16th April 2025
Hi Stephen, thank you so much for your feedback. It is certainly our aim to be the best, so we are thrilled your experience matched up to that! It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! We really hope you continue to enjoy your new car. All the best, Courtney
Great Service, great team and efficient!
Still baffled as to how seamless this experience was! Never experienced, such great service, efficiency and price. I made my initial enquiry with Cian, who was great, on the 23rd March 2025 (toying between two different cars), some too'ing and fro'ing between us while I made my decision. Then it was passed over to Courtney who did an excellent job keeping me informed with the rest of the process. And just like that the car was delivered to me on 12th April 2025 by the delivery driver (didn't catch his name) but that was seamless too!
Great service, hopefully the after sales and the return process matches the above!
Lauren, Carparison
16th April 2025
Thank you so much for writing such a lovely review Vishal, each department works incredibly hard to ensure our customers have the easiest possible experience, so I'm thrilled that this has been reflected in your order. I'll be sure to pass your comments on to Cian, who I'm sure will be as chuffed as I am. I hope you have a great bank holiday weekend enjoying your new car - let's hope the weather holds out! All the best, Courtney.
Quality service at a great price
Great service from start to finish. Spoke with various different departments from initial enquiry thru to delivery and all of which were outstanding and responsive. Great value too, I like to shop around and honestly was unable to find a better deal with any of provider.
Jasmine, Carparison
16th April 2025
Thank you so much for taking the time to leave such a great review! Providing excellent customer service and value is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! Best wishes, Jasmine
Good price for a lease but poor customer service
Car price was v good, initial customer service was excellent.
The minute the deposit was paid...terrible.
I had several simple questions which I fed in by email and a phone call, was promised multiple times by Lauren that I'd get a call back but didn't.
I had to keep ringing up and chasing.
V poor once they had my money.
Steve Bridges, Carparison
15th April 2025
Thank you for your honest 2* review, I am sorry your journey with us was not smooth. I have reviewed your journey with us and would like to apologise for us not doing what we said by calling you back and making you feel you had to chase for information. We will learn from your experience
Seamless service.
Lauren, Carparison
15th April 2025
Thank you so much for leaving us this review Paul, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Lauren.
Great leasing experience
Excellent service from start to finish
Courtney, Carparison
15th April 2025
Hi Michael, thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney
Excellent service, great comms
Great communication, very easy process
Jasmine, Carparison
14th April 2025
Thank you so much for this glowing review. We are really glad you are pleased with our service, and wish you many happy miles in your new vehice! Best wishes, Jasmine
Good to deal with
Great price and great service
Highly recommend
Lauren, Carparison
14th April 2025
We’re so pleased that everything went smoothly for you Paul! Thank you for taking the time to share your feedback and we wish you the very best with your new car. If you do need anything else in the future, please do get in touch. Best wishes, Lauren.
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Courtney, Carparison
15th April 2025
We are so grateful for your 5* review, thank you! Enjoy your new car! Best Wishes, Courtney
Very quick and efficient turnaround.
Jasmine, Carparison
14th April 2025
Thank you so much for your review, we are delighted that we could deliver your new vehicle to you quickly and we hope that you're enjoying it so far! Best wishes, Jasmine
VW iD7 Tourer
Great service. Very straightforward. First lease contract and the assistance I received was great.
Courtney, Carparison
15th April 2025
Hi Ashley, thank you for providing your feedback. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! All the best, Courtney
Product great, customer care could be better
Was really good until I paid the admin fee but then any questions I asked were either responded to slowly or not at all. The car was great, as was the deal but didn’t know anything about who was supplying and delivering the car, other than a call from the driver delivering as there was never any updates without chasing, also had to chase for documentation I needed to complete for maintenance. Handover was good with Greenhaus, but I wish there was better customer care. Maybe it was just the time of the year and busy but I’m worried about if I need their support if the car goes wrong… it’s one thing to take a relatively long time to reply but not respond at all is unacceptable
Steve Bridges, Carparison
14th April 2025
Thank you for your review Simon. We listen to all feedback and I have reviewed your journey. I can see that after you initial call from us the journey was smooth. I can see that numerous emails were sent and our bookings team called to arrange delivery to you. Predominantly you will find more emails than calls after the order is placed due to the nature of the purchase and the need for signatures. We will continue to monitor our internal processes and where possible, we will always try to achieve more....
We know you will love your Ford Explorer as much as we do :-)
Primero No 1 Caroarison .
Kira , Lauren , you are both amazing young ladys who are exceptional in your work . You are both genuine and so professional at what you do . Keeping in touch at all times and explaining everything . E mails with all explained . Very reassuring . It's nice to talk to people like this in this buisness who car .
Thank you . Brian.
Lauren, Carparison
14th April 2025
Muchas gracias Brian! This has truly brightened mine and Kira's morning - thank you so much for making the effort to leave this review. I'm so glad to hear you've had a good experience with us and are loving the car. If you need anything else from us in the future, please do get in touch. All the best, Lauren.
Brilliant Experience
From the initial inquiry that I made right up to delivery of the vehicle I was very impressed with the service I received. Excellent communication and regular updates on the progress of my application gave me the confidence I was dealing with a very organised and competent organisation. I am extremely pleased with the whole process and would highly recommend Caparison to anyone who is like myself a lease novice. The service I received has given me the confidence to look at this way of leasing a vehicle again in the future.
Jasmine, Carparison
14th April 2025
Thank you so much for taking the time to leave such a great review! We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. We look forward to helping you in the future! Best wishes, Jasmine
Such a great leasing company. I would thoroughly recommend.
From the initial phone call and throughout the process, all the staff were so helpful and polite. They would answer any questions I had and the contact was brilliant. The whole process was 3 weeks from my initial call to getting the keys. I can't thank them enough.
Lauren, Carparison
14th April 2025
Dawn, thank you so much for taking the time to leave this lovely feedback - what a way to brighten up a gloomy Monday morning! The customer journey is at the heart of what we do, so I'm thrilled you've had such a good experience with us. I hope you've had a lovely weekend with your new car! Best wishes, Lauren.
So easy, stress free
Very clear communication. Easy to use.
Jasmine, Carparison
14th April 2025
Thank you so much for your kind review. It is our aim to make the process as easy as possible, so we are thrilled your experience matched up to that. Enjoy your new vehicle! Best wishes, Jasmine
Easy to use, good price
Quick, easy, super helpful agents. Very competitive monthly payments!
Lauren, Carparison
14th April 2025
Thank you for leaving this great review Paul - I hope you're enjoying the car! All the best, Lauren.
Service as promised
Carparison delivered the service they promised. There were no surprise extra payments or price rises which I have experienced with previous lease companies. Would happily recommend Carparison to my friends.
Lauren, Carparison
14th April 2025
Steve, thank you for leaving this review - being open and honest is incredibly important to us, as we understand the nerves around leasing vehicles online rather than in a showroom, so I'm thrilled you had a good experience with us. If you do need anything in the future, please do get in touch. Best wishes, Lauren.
Eccellent
The service I received was excellent. From enquiry to delivery the process was quick, supportive and easy
Lauren, Carparison
14th April 2025
Thank you for taking the time to leave this lovely review, I'm thrilled you had a good experience with us! I hope the car is treating you well, however if you need anything further from us, please do get in touch. Many thanks, Lauren.
Recommended
Quick and easy.
First time I have leased a car, they made the process simple, all was explained.
Courtney, Carparison
14th April 2025
Hi Stephen, thank you for providing your feedback. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! All the best, Courtney
