Good value deal
Very good deal.
Communication was excellent, keeping me up to date with all relevant details of the order.
Lauren, Carparison
12th May 2025
Good Morning Russell - thank you for leaving this lovely review, I'm so pleased you had a good experience with us. I hope you're enjoying your new car! All the best, Lauren.
Through no fault of Carparison my vehicle took approximately 4 months to be delivered. This was caused by supplier hold ups.
However I was always kept up to date with progress and once supplier had my vehicle Carparison were very quick to act and I had a stress free process.
I would definitely use this company again.
Big thanks to Lauren and Sam for all their help.
Lauren, Carparison
12th May 2025
Brian, thank you so much for leaving this great review. Delays with the manufacturer are somewhat unavoidable at times in this industry, however we're so glad you had a good experience with us in spite of this. I'll be sure to pass this along to Sam, who will be thrilled at your kind words! Best wishes, Lauren.
Halfway there
I ordered my car with carparison as I was told the car was available which turned out not to be the case which then meant reinsuring my other car. It wasn’t until I complained about the wait that the care suddenly became available.
I didn’t find it easy processing everything , security,finance etc online but got there in the end..
My car turned up on time scheduled but minus the standard expected fittings ie tyre repair kit and pump, ratchet set and the load space cover. I have sent an email about this to carparison and heard nothing yet in response. The delivery driver mentioned none of these things until I looked for myself and took photos whereupon he also took photos.
Not happy.
Steve Bridges, Carparison
16th May 2025
Thank you for your 3* feedback, I can see upon investigation of your case that in fact you did find your load cover and confirmed this with the team. Unfortunately manufacturers are starting to charge for more options that were perceived standard in previous models. We do listen though and will review our processes for information offered on these items upon quotation linked to these specific models. Paperwork that is requested from funders has inheritably got tougher over the years to prevent fraud and protect the end user. Your Caparison team are always on hand to assist should you request it. We wish you many happy miles in your new vehicle, if you have any more question please do reach out 01395 200333.
Goodparison
Attentive, timely, good explanations of what was happening and why. Nothing to complain about and plenty to be happy about.
Courtney, Carparison
13th May 2025
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney
Excellent service
They were vey quick and efficient to deal with everything. Helped us through the experience very clearly.
Courtney, Carparison
6th May 2025
Hi Donna, we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. All the best, Courtney
Great service
Very easy to deal with and great service/support
Jasmine, Carparison
12th May 2025
Thank you so much for your kind review, we are delighted that you are happy with our service and we hope that you continue to enjoy your new vehicle! Best wishes, Jasmine
Excellent service and relatively easy process.
The whole process was explained well and ran smoothly. My only comment is some of the forms need adapting further for electronic signature. Some were obviously developed for manual signature and led to confusion over how and where to sign. Older customers like myself are not particularly experienced in completing online documents and require clear, unambiguous messaging. Overall however, a very good service with excellent staff.
Lauren, Carparison
6th May 2025
Thank you for leaving this review Stephen, I'm glad you had a good experience with us however I'm sorry you struggled with the online forms. We're always looking for ways to improve, so we appreciate you leaving this feedback and will certainly look into this to ensure the customer journey is as seamless as possible. I hope you've had a lovely bank holiday weekend enjoying your new car! Best wishes, Lauren.
Amazing Company!!
By far the best leasing company I've dealt with.
All the staff were amazing, Wouldn't hesitate to recommend Carparison to all my friends, colleagues and family.
5 STARS!!!
Jasmine, Carparison
2nd May 2025
Wow, what a lovely review - thank you so much for taking the time to share your feedback!! We are delighted that you're happy with our service and we hope that you continue to enjoy your new vehicle! Best wishes, Jasmine
Very pleased
Great communication from the start and Emma Goodwin answered all my queries promptly. The deal was the best I could find on the car I was looking for so all over great job.
Lauren, Carparison
2nd May 2025
Thank you for leaving such a lovely review, I'll pass this along to Emma who, I'm sure, will be thrilled you had a good experience with us. I hope you have a lovely bank holiday with your new vehicle! Best wishes, Lauren.
Great Service
Fast, Friendly and efficient service
Lauren, Carparison
1st May 2025
Thank you for leaving this lovely review Brynley, I'm glad you had a good experience with us. Have a lovely bank holiday weekend with your new car! Best wishes, Lauren.
Fantastic service
Courtney, Carparison
6th May 2025
Hi Martin, we are so grateful for your 5* review, thank you! Enjoy your new car! All the best, Courtney
Smooth and trouble free from start to finish
Jasmine, Carparison
30th April 2025
Hi Mark, thank you so much for your kind review - we're so pleased that everything went smoothly and we hope you're enjoying your new vehicle! Best wishes, Jasmine
Everything was very smooth and the service was friendly and helpful all along the way!
Courtney, Carparison
6th May 2025
Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! If we can help with anything in the future, please do get in touch. All the best, Courtney
Good Broker
The process was relatively simple and the staff pleasant
The loss of star was due to the slower than expected delivery of the vehicle and the vehicle being a bit mucky (for a brand new car) when it arrived.
Steve Bridges, Carparison
29th April 2025
Thank you for your 4* feedback. We are always sad :-( to lose a star through matters out of our control, we do have high standards here ourselves and are constantly reviewing processes to allow a great journey for the end user, we will definitely feed this back to your supplying dealer and their logistics team.
All fine
Very good, no problems.
Jasmine, Carparison
29th April 2025
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
A wonderful service.
I can't be more pleased with the service I received from Carparison, never ever having leased a car before I hadn't really too much of an idea of what to do but their staff kept me updated and answered any questions, however stupid, I had for which I am very grateful and would like to thank them.
Lauren, Carparison
29th April 2025
Terry, thank you so much for leaving this lovely review, it's brightened my morning! I'm so pleased you had a good experience with us, especially considering the faff with the finance documents. I hope the car is treating you well. Best wishes, Lauren.
Easy ,efficient and seamless ,informative.
Courtney, Carparison
6th May 2025
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best Wishes, Courtney
Great service
Great service
Lauren, Carparison
29th April 2025
Thank you for leaving this great feedback, I hope you're enjoying the car! Best wishes, Lauren.
Excellent service
Excellent service so far, very helpful, informative and kept up to date with delivery! The team are excellent and friendly and quick to help.
Lauren, Carparison
28th April 2025
Thank you for this great review, I'm so pleased you had a good experience with us. I hope you've had a good weekend with your new car - if you need anything further from us, please let us know. All the best, Lauren.
Recommended
Very good value, smooth process, good customer care
Jasmine, Carparison
29th April 2025
Hi Mark, thank you very much for your review
. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car! Best wishes, Jasmine
