Great from start to finish
Great service from start to finish . Quick response times and great deal
Courtney, Carparison
10th October 2024
Hi Chris, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney
Although the car was delayed Carparison kept me informed and updated me
I would recommend
Jasmine, Carparison
9th October 2024
Thank you for your feedback. Once again, we're sorry for the delay but so glad it all came through in the end. We hope you enjoy the car! Best wishes, Jasmine
Great way to get a new car
Excellent service, this was my first time using a leasing company to get a new car, the process was very easy to follow and the car was delivered on time straight to my house.
Jasmine, Carparison
9th October 2024
Thank you for providing your feedback. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! Best wishes, Jasmine
Amazing customer service!
The whole experience was simple and efficient from start to finish. I would highly recommend to anyone wanting to lease a car to use Carparison.
Jasmine, Carparison
9th October 2024
Thank you for your recommendation. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Best wishes, Jasmine
Great deal and great communication. Very efficient with documentation
Great deal and great communication
Jasmine, Carparison
9th October 2024
Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine
Great service and a hassle free process
Carparison offer a straightforward, no hassle service linking you to your desired vehicle. There were no hiccups along the way and either Ben or Lauren were on hand to answer any questions. Documentation was clear and helpful and the necessary forms easy to complete. Overall, a relaxed and transparent process to obtain a new car.
Lauren, Carparison
10th October 2024
Thank you for leaving such a lovely review, our team works really hard to ensure the process is smooth for customers, so we're thrilled to hear that this has been reflected. Myself and Ben are chuffed with your kind words and we really appreciate you taking the time to write this. If you need anything in the future, please do get in touch. Best wishes, Lauren.
Best experience I’ve had buying a car, and I’ve bought a lot!
Admirable - a great deal followed up with great service, clear communications and nice people.
Courtney, Carparison
10th October 2024
Good morning Eric, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Excellent service and price
My third lease car. Service was excellent overall and prices were significantly cheaper for my particular model (vw id7)
Lauren, Carparison
10th October 2024
Thank you for your feedback, I'm so glad we were able to assist with a continued positive lease experience. I hope the new car is treating you well! Best wishes, Lauren.
Honestly, I've been pretty impressed with the level of service & support required from Carparison. The price of the car was also unbeatable. So, overall, great combination!
Courtney, Carparison
10th October 2024
Good Morning, we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. All the best, Courtney
Great deal, great people
Friendly and easy to deal with, offering a fantastic lease deal and maintenance package that couldn’t be beaten
Jasmine, Carparison
9th October 2024
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us and we look forward to helping you in the future! Best wishes, Jasmine
Easy and straight forward
Such a great, easy service.
Clear website, straight talking sales representative.
They knew their product well.
From first call to delivery in less than 3 weeks.
This is a no hassles way to drive in the most cost effective way.
Lauren, Carparison
10th October 2024
Thank you for taking the time to leave this lovely review, we're so happy that we were able to help in sourcing your vehicle so quickly for you. We hope to speak to you again in the future, however if you have any questions in the meantime, please do get in touch and myself or Sam will be happy to help. Enjoy your new car! Best wishes, Lauren.
Poor customer service.
Changed lender, but didn’t point out details of downgraded deal ( almost double excess mileage charge etch.. Car was delivered with 30 miles range remaining. Fault on car meant I couldn’t charge it! Very stressful situation. Carparison were no help and didn’t want to know. In fact still have not contacted me back.
Charlotte, Carparison
1st October 2024
Thank you for sending through your feedback. I am incredibly sorry that you feel so discontent with the service provided as I can see how hard the team worked on your behalf. We were forced to change funder due to an original decline, which actually did involve an absorption of costs on our part to keep the monthly cost down. The excess mileage you signed for on your order form is as per your live contract, and while this figure is funder-dependent and therefore may have changed during the sales process, this was not purposefully withheld from you. We are also careful to communicate prior to delivery that your new car can only arrive with enough fuel/charge to reach a charging station – this was sent to the email address we have on file for you but we’re sorry if this came as a surprise. It is completely understandable that a vehicle fault would be concerning. I can see that we arranged for the supplying dealership to call you with guidance as well as booking in with your local dealership to diagnose the fault. As far as we are aware, they couldn’t replicate the problem. But if you do still need our assistance here we would be happy to help, so please do get back in touch on [email protected]. Once again, I am very sorry that you feel our service fell short as we want nothing but completely happy customers. But I am content that our team did their best by you in the circumstances. Best wishes, Charlotte
Very good service, great price for the vehicle compared to elsewhere
Jasmine, Carparison
9th October 2024
Thanks very much for the lovely feedback. We're delighted that we helped find you the right car for the right price and we hope you're enjoying it! Best wishes, Jasmine
Excellent service
Excellent service. Kept me updated throughout the process. Customer services reps were excellent, especially Lauren and Emma. Highly recommended. Thanks
Lauren, Carparison
10th October 2024
Thank you for your kind words, myself and Emma are thrilled with this review and are so glad you had a positive experience with us! If you need anything in the future, please do get in touch and we'll be happy to help. Best wishes, Lauren.
Simple and easy
Simple, clear and easy to use service. Once you’ve got your quote sorted you have one single point of contact, and they keep a record of all of your conversations so you’re not going over the same stuff time and again.
Jasmine, Carparison
9th October 2024
Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine
Try first
Efficient and easy to deal with
Lauren, Carparison
10th October 2024
Hi Martyn - thank you for your lovely feedback. We are thrilled that your leasing experience went as smoothly as could be and we really hope you're enjoying your new car! Best wishes, Lauren.
Great service, Start to Finish!
I would defiantly buy from them again. Great communication from start to finish. Everything went smoothly, very professional.
Jasmine, Carparison
9th October 2024
We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine
Services related to car leasing are unimaginably prompt and fast than I expected. Very satisfied
Courtney, Carparison
10th October 2024
Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! Kind Regards, Courtney
Excellent service
Lauren, Carparison
10th October 2024
Hi Warren - thank you for your kind words, it's very much appreciated. I hope you're enjoying your new car! If you need anything from us in the future, please do let us know. Best wishes, Lauren.
Would recommend
Easy to deal with, all questions answered, open about commission etc and they kept me posted from day 1 until the car was delivered (within a few weeks)
Jasmine, Carparison
9th October 2024
Thank you for leaving your feedback, it means a lot to us. We are so happy that you are happy, and we hope to work with you again in future. Best wishes, Jasmine