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Reviews

4.8/5

Independent Feedback based on 1686 verified reviews.

Feefo Platinum Service
Trusted Customer - 2nd October 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Core 69kWh 5dr Auto

Great from start to finish

Great service from start to finish . Quick response times and great deal

Courtney, Carparison 10th October 2024

Hi Chris, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 2nd October 2024 - Order for PEUGEOT E-2008 ELECTRIC ESTATE 100kW Allure 50kWh 5dr Auto

Although the car was delayed Carparison kept me informed and updated me

I would recommend

Jasmine, Carparison 9th October 2024

Thank you for your feedback. Once again, we're sorry for the delay but so glad it all came through in the end. We hope you enjoy the car! Best wishes, Jasmine


Trusted Customer - 2nd October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great way to get a new car

Excellent service, this was my first time using a leasing company to get a new car, the process was very easy to follow and the car was delivered on time straight to my house.

Jasmine, Carparison 9th October 2024

Thank you for providing your feedback. We are thrilled that your first leasing experience went as smoothly as could be and we really hope you enjoy your new car! Best wishes, Jasmine


Trusted Customer - 1st October 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Core 69kWh 5dr Auto

Amazing customer service!

The whole experience was simple and efficient from start to finish. I would highly recommend to anyone wanting to lease a car to use Carparison.

Jasmine, Carparison 9th October 2024

Thank you for your recommendation. We are thrilled you enjoyed your experience with us and we really hope you continue to enjoy your new car. Best wishes, Jasmine


Trusted Customer - 1st October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great deal and great communication. Very efficient with documentation

Great deal and great communication

Jasmine, Carparison 9th October 2024

Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! Best wishes, Jasmine


Trusted Customer - 1st October 2024 - Order for HYUNDAI KONA ELECTRIC HATCHBACK 160kW N Line 65kWh 5dr Auto

Great service and a hassle free process

Carparison offer a straightforward, no hassle service linking you to your desired vehicle. There were no hiccups along the way and either Ben or Lauren were on hand to answer any questions. Documentation was clear and helpful and the necessary forms easy to complete. Overall, a relaxed and transparent process to obtain a new car.

Lauren, Carparison 10th October 2024

Thank you for leaving such a lovely review, our team works really hard to ensure the process is smooth for customers, so we're thrilled to hear that this has been reflected. Myself and Ben are chuffed with your kind words and we really appreciate you taking the time to write this. If you need anything in the future, please do get in touch. Best wishes, Lauren.


Trusted Customer - 1st October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Best experience I’ve had buying a car, and I’ve bought a lot!

Admirable - a great deal followed up with great service, clear communications and nice people.

Courtney, Carparison 10th October 2024

Good morning Eric, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney


Trusted Customer - 1st October 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Excellent service and price

My third lease car. Service was excellent overall and prices were significantly cheaper for my particular model (vw id7)

Lauren, Carparison 10th October 2024

Thank you for your feedback, I'm so glad we were able to assist with a continued positive lease experience. I hope the new car is treating you well! Best wishes, Lauren.


Trusted Customer - 30th September 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 300kW Recharge Twin Plus 82kWh 5dr AWD Auto

Honestly, I've been pretty impressed with the level of service & support required from Carparison. The price of the car was also unbeatable. So, overall, great combination!

Courtney, Carparison 10th October 2024

Good Morning, we’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. All the best, Courtney


Trusted Customer - 30th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great deal, great people

Friendly and easy to deal with, offering a fantastic lease deal and maintenance package that couldn’t be beaten

Jasmine, Carparison 9th October 2024

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us and we look forward to helping you in the future! Best wishes, Jasmine


Trusted Customer - 30th September 2024 - Order for VOLVO XC40 ELECTRIC ESTATE 175kW Recharge Core 69kWh 5dr Auto

Easy and straight forward

Such a great, easy service. Clear website, straight talking sales representative. They knew their product well. From first call to delivery in less than 3 weeks. This is a no hassles way to drive in the most cost effective way.

Lauren, Carparison 10th October 2024

Thank you for taking the time to leave this lovely review, we're so happy that we were able to help in sourcing your vehicle so quickly for you. We hope to speak to you again in the future, however if you have any questions in the meantime, please do get in touch and myself or Sam will be happy to help. Enjoy your new car! Best wishes, Lauren.


Trusted Customer - 30th September 2024 - Order for VOLVO EX30 ESTATE 315kW Twin Motor Performance Ultra 69kWh 5dr Auto

Poor customer service.

Changed lender, but didn’t point out details of downgraded deal ( almost double excess mileage charge etch.. Car was delivered with 30 miles range remaining. Fault on car meant I couldn’t charge it! Very stressful situation. Carparison were no help and didn’t want to know. In fact still have not contacted me back.

Charlotte, Carparison 1st October 2024

Thank you for sending through your feedback. I am incredibly sorry that you feel so discontent with the service provided as I can see how hard the team worked on your behalf. We were forced to change funder due to an original decline, which actually did involve an absorption of costs on our part to keep the monthly cost down. The excess mileage you signed for on your order form is as per your live contract, and while this figure is funder-dependent and therefore may have changed during the sales process, this was not purposefully withheld from you. We are also careful to communicate prior to delivery that your new car can only arrive with enough fuel/charge to reach a charging station – this was sent to the email address we have on file for you but we’re sorry if this came as a surprise. It is completely understandable that a vehicle fault would be concerning. I can see that we arranged for the supplying dealership to call you with guidance as well as booking in with your local dealership to diagnose the fault. As far as we are aware, they couldn’t replicate the problem. But if you do still need our assistance here we would be happy to help, so please do get back in touch on [email protected]. Once again, I am very sorry that you feel our service fell short as we want nothing but completely happy customers. But I am content that our team did their best by you in the circumstances. Best wishes, Charlotte


Trusted Customer - 30th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Very good service, great price for the vehicle compared to elsewhere

Jasmine, Carparison 9th October 2024

Thanks very much for the lovely feedback. We're delighted that we helped find you the right car for the right price and we hope you're enjoying it! Best wishes, Jasmine


Trusted Customer - 28th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Excellent service

Excellent service. Kept me updated throughout the process. Customer services reps were excellent, especially Lauren and Emma. Highly recommended. Thanks

Lauren, Carparison 10th October 2024

Thank you for your kind words, myself and Emma are thrilled with this review and are so glad you had a positive experience with us! If you need anything in the future, please do get in touch and we'll be happy to help. Best wishes, Lauren.


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Simple and easy

Simple, clear and easy to use service. Once you’ve got your quote sorted you have one single point of contact, and they keep a record of all of your conversations so you’re not going over the same stuff time and again.

Jasmine, Carparison 9th October 2024

Thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. Best wishes, Jasmine


Trusted Customer - 27th September 2024 - Order for NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158 Tekna 5dr Xtronic

Try first

Efficient and easy to deal with

Lauren, Carparison 10th October 2024

Hi Martyn - thank you for your lovely feedback. We are thrilled that your leasing experience went as smoothly as could be and we really hope you're enjoying your new car! Best wishes, Lauren.


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Great service, Start to Finish!

I would defiantly buy from them again. Great communication from start to finish. Everything went smoothly, very professional.

Jasmine, Carparison 9th October 2024

We’re so pleased that everything went smoothly for you! Thank you for taking the time to share your feedback and we wish you the very best with your new car. Best wishes, Jasmine


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Services related to car leasing are unimaginably prompt and fast than I expected. Very satisfied

Courtney, Carparison 10th October 2024

Thank you for your lovely feedback. We're glad you enjoyed the service and felt we communicated well. We hope that the car is treating you well! Kind Regards, Courtney


Trusted Customer - 27th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Excellent service

Lauren, Carparison 10th October 2024

Hi Warren - thank you for your kind words, it's very much appreciated. I hope you're enjoying your new car! If you need anything from us in the future, please do let us know. Best wishes, Lauren.


Trusted Customer - 26th September 2024 - Order for VOLKSWAGEN ID.7 TOURER 210kW Match Pro 77kWh 5dr Auto

Would recommend

Easy to deal with, all questions answered, open about commission etc and they kept me posted from day 1 until the car was delivered (within a few weeks)

Jasmine, Carparison 9th October 2024

Thank you for leaving your feedback, it means a lot to us. We are so happy that you are happy, and we hope to work with you again in future. Best wishes, Jasmine