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Reviews

4.8/5

Independent Feedback based on 2244 verified reviews.

Feefo Platinum Service
Trusted Customer - 9th October 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Prime 5dr Auto

Highly recommended company

Fast and friendly service, clear and simple instructions sent all w the way through the process.

Jasmine, Carparison 9th October 2025

Hi Gary, thank you so much for your 5* review - we're delighted that you are happy with our service and we hope you love your new Polestar! Best wishes, Jasmine


Trusted Customer - 7th October 2025 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Polestar from Carparison

Transparent and efficient service from beginning to end. Emails and phone calls promptly dealt with over a period of four weeks. When dealer fell behind on projected delivery time, Carparison stepped in and organised delivery through another partner. Delivery driver was helpful and caring had just 45 miles on the clock when we got it.

Lauren, Carparison 8th October 2025

Thank you for leaving such great feedback - we're sorry you had a frustrating delivery experience, we would love for everything to always go smoothly but unfortunately you did have a couple of bumps in your journey. Nevertheless, we're glad we were able to get everything sorted for you, and we're glad the delivery driver provided a good handover. All the best, Lauren.


Trusted Customer - 7th October 2025 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Poor instruction from delivery driver

Sorry 2 star was unfar in gerneral... BUT On the delivery day. the instructions were were giving on how to pair the car key, iphones etc was rubbish and we still have to put up with GUEST profil !! It has spoit the whole car.. Please can you help to get the cars profiles correct.. thank you Vince & Joanne Coombs The Elms, Griston, IP25 6QA

Steve, Carparison 7th October 2025

Thank you for your 2* honest feedback Vincent. We are sorry to see that your delivery agent was not able to supply you with the information you needed. We have reached out to your supplying dealer and asked them to make contact with you. If you need anything else please reach out to the team


Trusted Customer - 6th October 2025 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Great service

Overall a great service from start to finish. Offered an amazing price on the lease and responded promptly to any questions raised. Car delivered slightly later than scheduled but only by a few days so no real dramas. Shout out to Jasmine for offering a five star service - thank you

Jasmine, Carparison 7th October 2025

Thank you so much for your lovely review, I really appreciate you taking the time to share your experience! It was a pleasure helping you through the process, and I’m so pleased to hear you’re happy with both the service and your new vehicle. Apologies again for the slight delay with delivery, but I’m glad it all worked out in the end. Enjoy your new vehicle! Best wishes, Jasmine


Trusted Customer - 6th October 2025 - Order for NISSAN JUKE HATCHBACK 1.6 Hybrid Tekna+ 5dr Auto

Floorless

Superb service from start to finish. Delivery of car was so much quicker than I expected. Everything explained in clear detail. Floorless service thank you.

Lauren, Carparison 7th October 2025

What lovely feedback to come into on a gloomy Tuesday morning! Thank you for taking the time to write this, we're so happy you had a good experience with us. Hope you're enjoying the car. Best wishes, Lauren.


Trusted Customer - 6th October 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Prime 5dr Auto

Good service

Good communication and service, very supportive

Jasmine, Carparison 7th October 2025

Thank you so much for your 5* review, we appreciate you taking the time to share your feedback. Best wishes, Jasmine


Trusted Customer - 6th October 2025 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

excellent

the service was excellent highly recommend great communication great price will definitely buy of them again

Lauren, Carparison 7th October 2025

Thank you for leaving this great feedback Charles, we're so pleased you had a good experience with us. If you need anything in the future, please do get in touch. All the best, Lauren.


Trusted Customer - 6th October 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Prime 5dr Auto

Great communication and a pleasure to deal with

Courtney, Carparison 7th October 2025

Hi Craig, thank you so much for leaving us this review, your kind words are much appreciated. We hope you're enjoying the car! If we can help with anything in the future, please do get in touch. All the best, Courtney


Trusted Customer - 6th October 2025 - Order for PEUGEOT E-5008 ELECTRIC ESTATE 157kW GT 73kWh 5dr Auto

Kept informed throughout, car arrived on the agreed day, driver communicated time of arrival. A great experience overall

Jasmine, Carparison 6th October 2025

Thank you so much for your review, I’m really pleased to hear everything went smoothly and that you had a great experience. We hope you love your new Peugeot! Best wishes, Jasmine


Trusted Customer - 6th October 2025 - Order for CUPRA TAVASCAN ESTATE 250kW VZ2 77kWh AWD 5dr Auto

Excellent Service

Excellent service throughout from the whole of the team. Very smooth order process and fast delivery. Would definitely use again. Many thanks to all concerned. Well done!

Courtney, Carparison 6th October 2025

Hi Matthew, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney


Trusted Customer - 5th October 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Prime 5dr Auto

.

Lauren, Carparison 7th October 2025

Thank you for leaving this 5 star feedback Christopher! Best wishes, Lauren.


Trusted Customer - 5th October 2025 - Order for VOLVO EX40 ESTATE 175kW Single Motor Plus 69kWh 5dr Auto

Positive experience

Very helpful, explained the process and each stage. A pleasure to work with

Jasmine, Carparison 6th October 2025

Hi Martin, thank you so much for taking the time to leave us a 5* review. We really appreciate your feedback and we are delighted that you had a positive experience with us. Enjoy your new car! Best wishes, Jasmine


Trusted Customer - 5th October 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Prime 5dr Auto

Easy to deal with.

Efficient. Friendly. Transparent. Exactly what you want from a leasing broker.

Courtney, Carparison 6th October 2025

Thank you so much for your kind review. It was a pleasure to assist you and if we can help with anything in the future, please do get in touch and we'll be happy to help! All the best, Courtney


Trusted Customer - 5th October 2025 - Order for POLESTAR 4 ESTATE 400kW 100kWh Long Range Dual Motor Prime 5dr Auto

Easy to deal with and the website is good. Responsive to questions, no complaints at all and would use again.

Lauren, Carparison 7th October 2025

Thank you for leaving this feedback, we're so pleased you had a good experience with us! Also, it's great to hear the website was good, our team work really hard to get it as smooth as possible. All the best, Lauren.


Trusted Customer - 5th October 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Prime 5dr Auto

polestar 4

Extremely starigh forward process, hardly needed any contact but when I did need questions answering they were there with a quick response.

Jasmine, Carparison 6th October 2025

Hi Gary, thank you so much for your kind 5* review. We aim to make our process as straight forward as possible, so we are delighted that you found this to be the case! Best wishes, Jasmine


Trusted Customer - 4th October 2025 - Order for PEUGEOT E-5008 ELECTRIC ESTATE 157kW Allure 73kWh 5dr Auto

Great

Very helpful, efficient, professional and friendly. Thanks.

Courtney, Carparison 6th October 2025

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney


Trusted Customer - 3rd October 2025 - Order for GENESIS GV60 ESTATE 168kW Premium 77.4kWh 5dr Auto [Comfort]

A leasing company that was a pleasure to deal with.

Carparison were a pleasure to deal with when leasing our new Genesis GV60. They were very prompt with responses, professional and kept us updated throughout the process. The car was delivered extremely quickly (approx 2-3 weeks from initial contact to car delivery). And i love my new car.

Jasmine, Carparison 3rd October 2025

Thank you so much for taking the time to leave such a wonderful review, we are delighted that you had such a positive experience with us. We're especially glad you're loving your new car - it's a fantastic choice! Enjoy every mile, and don't hesitate to reach out if you need anything in the future. Best wishes, Jasmine


Trusted Customer - 3rd October 2025 - Order for GENESIS GV60 ESTATE 168kW Premium 77.4kWh 5dr Auto [Comfort]

Great Service from Carparison

From the initial phone call the staff were all very professional, efficient and friendly. All went through very smoothly

Courtney, Carparison 6th October 2025

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! Best wishes, Courtney


Trusted Customer - 3rd October 2025 - Order for HYUNDAI I10 HATCHBACK 1.0 [63] Advance 5dr [Nav]

Staff we're friendly informative and clear in all their communications. Any issues that arose we promptly dealt with and also offered another option for me to choose from if applicable

Steve, Carparison 3rd October 2025

Thank you for your 4 * Feedback. I am pleased to see that the your journey with us was hassle free and there were no bumps in the road, when issues do crop up our aim is to deal with them in an honest and proactive way to enable as little disruption as possible to you. We look forward to hearing from you when the time to change arises


Trusted Customer - 3rd October 2025 - Order for POLESTAR 4 ESTATE 200kW 100kWh LR Single Motor Prime 5dr Auto

Leasing made simple and straightforward

My first ever lease oon line. First class very easy everything just ran like clockwork a lot easier than going to a dealership. One phonecall from carparison and a couple of e mails and the car appeared on the drive. Could not have been simpler.

Courtney, Carparison 3rd October 2025

Hi Michael, thank you so much for leaving us this review, your kind words are much appreciated. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney