Would definitely recommend !
Excellent fast professional service from start to finish ! From deciding on a car to receiving quotes and getting delivery was about 3 weeks maximum!
Sonia Marshall, Carparison
30th June 2021
Good afternoon David! Thank you for this lovely review its very much appreciated. We are so happy we could make the process as quick and easy as we could for you, whilst still maintaining a professional service! Best wishes, Sonia
Smooth process and delivery.
Louise & Phil @ Carparison were very responsive
John who delivered the car was very helpful and informative
Sonia Marshall, Carparison
30th June 2021
Good Afternoon! Thank you for your 5-Star review. The team were very happy to assist you in leasing your vehicle.Wishing you many safe travels in your new car. Best wishes, Sonia
Proffesionalism with patience
Carparison were excellent throughout the leasing process
Their systems and website are straight forward and simple to navigate
However, it is their staff that ensured a smooth transaction with their rapid responses and attention to detail.
A special mention must go to Louise Bowden who was professionalism personified. Nothing was any trouble to her and she had the patience of a saint when responding to my numerous questions.
Sonia Marshall, Carparison
30th June 2021
Hi Glenn, thank you so much for your review! We are so pleased that we could make this transaction as smooth as possible for you. Louise is also delighted with your kind words and happy to have assisted you throughout the process. Best wishes, Sonia
Good friendly service
Very helpful, efficient and friendly. Will be happy to use them again
Sonia Marshall, Carparison
30th June 2021
Good afternoon Nigel! Thank you very much for leaving us a 5-star review! We are more than happy to have been able to assist you in finding a great lease deal. We look forward to welcoming you back! Until then enjoy the new car.Best wishes, Sonia
Very happy customer
Great communication from start to finish , I could not be more happy with the service we have received. We have been leasing our cars for many years now and this is the best experience we have had to date.
Sonia Marshall, Carparison
30th June 2021
Good afternoon Ian! Thank you for leaving us this lovely 5-star review! The team are very happy with your comments, we really do appreciate your kind words. We all wish you many happy safe travels in your new car. Best wishes, Sonia
What a sales team!
Ben and Emma were brilliant the whole way through. After some issues with the original dealer they quickly found a suitable vehicle for me and for a really competitive price. I can’t recommend them enough!
Sonia Marshall, Carparison
29th June 2021
Good morning Nick! Thank you for leaving us this lovely 5-star review. The team are delighted with the review! We are so happy that you would recommend us! We really appreciate that. We hope you enjoy your new lease deal. Safe travels and best wishes, Sonia.
Very good customer service
The staff is very professional and very good customer service
Sonia Marshall, Carparison
29th June 2021
Good morning! Thank you so much for leaving us a 5-star review! We really do appreciate it. So glad we could assist you in leasing your new car. We hope you enjoy it! Best wishes, Sonia.
Excellent service - even better people
Had an incredible experience with Carparison. Very professional. With all due respect I hate car salesmen - they can be pushy, difficult and often you can’t trust them. My interactions with carparison was like I was getting recommendations from friends. Josh on the sales team was fantastic. He was excellent in every way- very quick to reply to emails, went above and beyond, very personable over the phone. He truly did his best to help. Chloe on the admin team was also fantastic. she was so helpful, with regular updates. Always happy to answer any queries it questions. My car was delivered within a week and I love it. Not only that but the price was by farrrr the cheapest at the time.
Sonia Marshall, Carparison
29th June 2021
Good morning Amro! Wow! What a review! Josh, Chloe and the rest of the team are over the moon with your kind words, so thank you. We are so pleased that we were able to assist you in getting your new car and we hope you enjoy it! Best wishes, Sonia.
Never dealt with two people that return calls emails as quick .
Nothing was a problem, for the ladies I was dealing with Yasmin & Chloe
Sonia Marshall, Carparison
29th June 2021
Hi Linda, thank you for your 5-Star review. I have passed your comments on to Yasmin and Chloe and they are both delighted with your comments. We all wish you many happy safe travels in your new lease vehicle. Best wishes, Sonia
Everything great except car exterior quite dirty on arrival.
Nope just cleaner car please
Exceptional service
Great service. Easy to find the car and price. Ordering straight forward. Spoke to Gary to process then Katie C to progress. Ensured I got the car I wanted gor when I wanted it. No pushy sales either.
Sonia Marshall, Carparison
24th June 2021
Good afternoon! Thank you for leaving us this great review! So happy we could find you the best possible deal and car. The team will love to read this amazing 5-star review. Hope you enjoy the car. Best wishes, Sonia.
Excellent service
Speedy responsive helpful friendly
Sonia Marshall, Carparison
24th June 2021
Good afternoon! Thank you so much for your feedback! We will pass on your comments onto the team. We are thrilled that you were happy with your leasing experience and we wish you many happy miles in your new car! Best wishes, Sonia
Excellent service
Excellent service. First time leasing a car and everything was very straightforward. Also best deal as I compared several. Would recommend if you're thinking of leasing.
Sonia Marshall, Carparison
22nd June 2021
Good afternoon! Thank you for leaving us this lovely 5-star review. So happy that you would recommend us! We really appreciate that. We hope you enjoy your new lease deal.Best wishes, Sonia
Professional, nice and easy to talk to. Can’t really fault them.
Sonia Marshall, Carparison
22nd June 2021
Good afternoon, thank you so much for leaving us this lovely review! So happy we could help you with your lease deal. We hope you enjoy it.Best wishes, Sonia
The whole experience was friendly, very efficient and made very easy.
Staff quick to reply to any questions, helpful and friendly advice given.
Sonia Marshall, Carparison
22nd June 2021
Good afternoon Keith, thank you so much for leaving us a 5-star review! So happy we could assist you in finding a great lease deal. Hope you enjoy many safe travels in your new car! Best wishes, Sonia.
Awesome customer service
From the initial call to delivery was within few weeks. Speed of the process was just amazing. Many thanks goes to Yasmin for the smooth sales process and Katie from the admin perspective. Both ladies were very helpful, worked with my timeline and managed my expectations superbly. Thank you for providing a great experience.
Sonia Marshall, Carparison
22nd June 2021
Good afternoon! Thank you for leaving this wonderful review! The team will be so happy to read that we made a positive impact and a great leasing experience for you. It was a pleasure to help with your car leasing and we all hope you enjoy it. Look forward to welcoming you back in the future. Best wishes, Sonia
See above
Service from Carparison was amazing - Jasmine and Emma sourced me exactly what I wanted very quickly and arranged everything.
Would have scored 5 except for the handover experience. The car was driven to me and dropped off but there was zero conversation or handover from the person who delivered it. I at least expected him to check that I didn't have any questions or needed anything showing to me?
Sonia Marshall, Carparison
22nd June 2021
Hi Holly, it was a pleasure to talk to you today and thank you for taking the time to discuss your feedback regarding the handover process. As discussed this type of feedback regarding our suppliers is invaluable to our business and will most certainly help with forthcoming supplier reviews. We are also very happy to hear that you are enjoying your new car.
Best wishes, Sonia
Seamless service from start to finish, all documentation was managed quickly meaning I was able to have my car within the month. I would not hesitate in recommending the team at Carparison, thank you! :)
Sonia Marshall, Carparison
17th June 2021
Good afternoon Joshua! Thank you for leaving us this lovely 5-star review. The team are delighted with the review! We are so happy that you would recommend us! We really appreciate that. We hope you enjoy your new car. Best wishes, Sonia
Helpful and efficient
Very hopeful throughout the whole process. Very prompt with any information that I required
Sonia Marshall, Carparison
17th June 2021
Good afternoon! Thank you so much for leaving us a 5-star review! We really do appreciate it. So glad we could assist you in leasing your new car. We hope you enjoy it! Best wishes, Sonia.
All went to plan
They provided a good value for money vehicle, everything happened as per arrangements and expectations.
Sonia Marshall, Carparison
17th June 2021
Good afternoon! Thank you so much for providing your 4* review. We would love to understand what more we could have done to achieve a 5* as this will really help us improve our service and customer journey. If you are happy to provide any further detail, please send this to us at [email protected] and our Customer Experience team will review any additional comments accordingly. Best wishes, Sonia
