What a great team
The team was helpful, cooperative and very informative and kept me advised throughout the process.
Sonia Marshall, Carparison
17th November 2021
Good afternoon! Thank you so much for your feedback and the 5 stars! The team will be delighted to read this and we are thrilled that we could assist you. Best wishes, Sonia
Fantastic! Would recommend!
Fantastic! They have been so helpful. I am a first time leaser, and Anthony and Emma helped me find out everything I needed to know. It was a very quick process, it took about 10 days for the paperwork to go through. And I got my car yesterday! So just under 4 weeks. Thank you for all your help. I love my car!
Sonia Marshall, Carparison
15th November 2021
Good morning Jo! Thank you so much for the feedback and the 5 stars, we really do appreciate it! We are so pleased that we were able to assist you and that you love your new car, this makes us happy! Wishing you many happy and safe travels. Best wishes, Sonia
Delvery good
Delivery was good although a day late but the did phone and explained why
Sonia Marshall, Carparison
8th November 2021
Good morning! Thank you for your feedback and the 5 stars. Once again, we can only apologise that your vehicle arrived later than expected. We would like to thank you for your patience and understanding and hope that you enjoy the car with many happy and safe travels. Best wishes, Sonia
great service
Sonia Marshall, Carparison
5th November 2021
Good afternoon Daniel! Thank you for your feedback and 5 stars. We are so pleased that we were able to assist you with your leasing deal. Best wishes, Sonia.
Everything was simple and positive
Sonia Marshall, Carparison
5th November 2021
Good afternoon, thank you for your feedback and the 5 stars! It is very much appreciated. From all of us here, safe travels and best wishes, Sonia.
A+ - Great service
I have used many car leasing companies over the years. Chloe and the team were great and very responsive. I would not hesitate to recommend or use again.
Sonia Marshall, Carparison
3rd November 2021
Good morning Matthew, thank you so much for your great feedback and the 5 stars! The team are delighted that they were able to assist you and that you would recommend us! From all of us here, we wish you many happy and safe travels 😊 Best wishes, Sonia
Great service and would use again.
Chris and Chloe made the ordering straightforward and Elliott who delivered the car was so helpful. Would definitely recommend Carparison
Sonia Marshall, Carparison
3rd November 2021
Good morning! Thank you so much for this lovely 5* review. We are so glad you would recommend us and we hope we can help you again in the future! Best wishes, Sonia
Good service, no problems
All good, smooth transaction, no problems.
Sonia Marshall, Carparison
1st November 2021
Good afternoon Leslie! Thank you so much for your review and the 5 stars! We are so pleased that we could assist you with your new lease deal. From all of us here, we wish you many happy and safe travels. Best wishes, Sonia.
You lease in good hands.
Found the car we wanted at a time when others simply could not due to Covid, Brexit and whatever other excuses they cared to mention!! Fantastic customer service and attention to detail. Although the car was damaged on delivery, they made every effort to rectify the situation and came up with a workable solution until we got our (repaired) car back.
Sonia Marshall, Carparison
28th October 2021
Good morning! Thank you for your very kind feedback. It was a pleasure to assist you with your car lease.
We apologise again for the condition of your car upon delivery. It is my understanding that your car has now been repaired and re-delivered and that all is now well. If however, we can do anything further to assist, please do let us know. Best wishes, Sonia
Prompt in response, courteous & professional in approach.
Sonia Marshall, Carparison
28th October 2021
Good morning,. Thank you so much for your feedback. We'd love to understand what more we could do to achieve 5*'s as this would really help us improve our service. If you are happy to provide any further details, please send this to me at [email protected] and our Customer Experience team will review your additional comments accordingly. Best wishes, Sonia
Elleray
Great service
Very helpful throughout
Sonia Marshall, Carparison
26th October 2021
Good morning Jonathan! Thank you for your very kind feedback and the 5 stars! We are so pleased that we could assist you with your leasing deal. Wishing you many happy and safe travels. Best wishes, Sonia
Helpful staff and very prompt responses to communication.
Sonia Marshall, Carparison
22nd October 2021
Good afternoon Claire! Thank you so much for your feedback. We'd love to understand what more we could do to achieve 5*'s as this will really help us improve our service. If you are happy to provide any more detail, please send this to me at [email protected] and our Customer Experience team will review your additional comments accordingly. Best wishes, Sonia
Excellent company great price
Chris was really helpful when I contacted him after looking at their website he kept me upto date on everything and was very honest when he couldn’t get car I originally wanted but managed to sort an alternative and the same price I would definitely recommend and use this company again well done
Sonia Marshall, Carparison
21st October 2021
Good afternoon Garry! Thank you so much for your very kind review, Chris will be chuffed to see this! We are so pleased that we could assist you and that you would recommend us - we really appreciate it! Best wishes, Sonia
Helpful & Efficient
Louise & Phil were very helpful and efficient (Phil called me back after I made an enquiry online within a few minutes, had the forms to me shortly after that and we had the order confirmed the next day). Very good experience and quick turnaround, god service all round, happy to recommend them.
Sonia Marshall, Carparison
21st October 2021
Good afternoon! Thank you for your feedback and the 5 stars, it is very much appreciated. Louise and Phil will be delighted with your kind words. Safe travels and best wishes, Sonia
Very positive experience.
Anthony in sales was professional, courteous and knowledgeable and sourced my car within a week or initial contact, Emma in support was friendly and efficient and sorted all the contractual paperwork side out without any trouble, all in all a very smooth experience and would recommend as an organisation to anyone looking for a prompt & professional service.
Sonia Marshall, Carparison
19th October 2021
Good afternoon Alasdair! Thank you for leaving this wonderful review! Anthony and Emma will be so happy to read that they made a positive impact and a great leasing experience for you. It was a pleasure to help with your leasing deal and we all hope you enjoy it. Look forward to welcoming you back in the future.
Best wishes, Sonia.
Excellent Customer service
All throughout the process Emma kept me informed, her response times to my questions really made me feel like I had a personalised service, even when Emma was on leave my queries were picked up promptly, highly recommend this company.
Sonia Marshall, Carparison
18th October 2021
Good morning Paul! Thank you for your very kind feedback and the 5 stars! Emma will be thrilled when she sees this. Wishing you many happy and safe travels. Best wishes, Sonia
Amazing from start to finish. Clear, quick and honest communication
Fantastic from start to finish, could not fault them and I've leased cars many times. Had the car I was after, gave me clear and honest information and everything moved along smoothly. Communication was superb, something other companies can learn from! Thank you Ben, Chloe and team
Sonia Marshall, Carparison
18th October 2021
Good morning Ed! Thank you for leaving us this lovely 5-star review! We are ecstatic with your kind words and so happy that we could assist you. Hope you continue to enjoy your brand new lease, safe travels!
Best wishes, Sonia.
Great Service from Carparison
Really great service throughout the whole process of ordering our lease vehicle from the initial process of enquiry and ordering with Chris and through to Emma & Louise in Customer Services in arranging our paperwork and vehicle delivery. Nothing was too much trouble, thank you.
Sonia Marshall, Carparison
18th October 2021
Good morning! Thank you for leaving this wonderful review! Chris, Emma and Louise will be so happy to read that they all made a positive impact and a great leasing experience for you. It was a pleasure to help with your car leasing and we all hope you enjoy it. Look forward to welcoming you back in the future. B
est wishes, Sonia
- friendly staff
- kept me updated throughout the process
- competitive rates
- delivery was very smooth
- would recommend!
Sonia Marshall, Carparison
18th October 2021
Good morning Saad! Thank you for leaving us this lovely 5-star review! We are ecstatic with your kind words and so happy that you would recommend us to anyone, we really do appreciate that. Hope you continue to enjoy your brand new lease, safe travels!
Best wishes, Sonia.
Good communications, responsive, helpful, friendly & smooth transaction
Good communications, good responsiveness, helpful, friendly and a relatively smooth transaction.
Sonia Marshall, Carparison
18th October 2021
Good morning Craig, thank you for leaving us a 5-star review! We are so happy that we could assist you in finding a great lease deal. Hope you enjoy and we look forward to welcoming you back.
Best wishes, Sonia